Willow Pointe Apartments

I've lived here for almost two years and it's a very nice place to live with plenty of amenities, including atypical ones like additional parking garage storage cages, a pet spa, and clean, well-decorated common spaces if you just need to sit while waiting for something. Valet trash is a great service, but non-optional, so if you're unable to get your trash out on time due to your schedule/work hours, you're essentially paying for a service you can't use—the complex also features Luxor lockers which are an amazing resource when everything works, but sometimes tracking down your package is a total nightmare if it's not at your actual building, but that's a delivery issue, not really the complex's fault. Property Management is VERY friendly and were able to help me with some unique complicat

Taking this opportunity, I'd like to say a few words about the place where I've been living for the past two years. I fell in love with this place from the very first day. ​​It's always clean and tidy here. If you report a problem today, someone will knock on your door the next morning to help. Especially in winter, when it snows all night and you wonder how you'll get out of the house, you'll be pleasantly surprised in the morning because all the paths will be cleared by then. There are many nice amenities such as a swimming pool, gym, billiards, free coffee, tea, etc. The staff is very attentive to your comfort and well-being, especially Samira. She is the most sensitive and helpful person; she will always come to your aid. My wife and I simply adore her. I believe the most important th

I’ve had a great experience living at this apartment building I’ve been here 4 years. The maintenance team is always quick, professional, and willing to help with any issue. The front desk staff is equally amazing—friendly, attentive, and always making sure residents feel welcome. Overall, it’s been a wonderful place to call home.

Let me start off by saying this community is nothing short of spectacular. The apartments themselves are beautiful and the appliances are very high end. The common areas such as the clubhouse, gym and pool are perfect. Honestly the staff are the best part of this living experience. They will literally do anything necessary to provide you with the highest quality customer experience. I have lived here for a year and have already re-signed for another year in a larger apartment. Also, they pick up your trash from your door, no need to wear that winter jacket and walk 100 yards to the dumpsters... how awesome is that. I couldn’t recommend Willow Pointe Apartments enough.

September/October 2023 Review: Wanted to add to my previous review that contacting Willow Pointe still appears to be a problem, but I guess this also seems to be plaguing a lot of "Luxury" apartment complexes. It took several calls and days of trying before I spoke to a real person, but that person I spoke to was not able to answer my questions. I was told that I would receive a callback the next day. As you would expect with where I am going, I never got that callback. I did eventually callback myself to get those questions clarified and a tour scheduled. For a property that isn't that old (opened in 2019), it feels a bit rundown. I think that is very apparent when taking a look around the clubhouse to see broken pool sticks, very scratched up paint on doors leading in/out of apartment b