Silvernail Realty

Working with Katy and Ranae is extremely easy. They are willing to bend a little as long as you follow through with what you've communicated to them. I recommend Silvernail if your in the need for housing. Excellent Property Management.

They are ridiculous been with them for 10 years and they dont wanna work with ya more than willing to just throw you out

Extremely unprofessional, will tell you a time and then show up hours later and still expect to be allowed inside property. Very greedy, inconsiderate of anyone elses' time but their own. They will try to blame the tenant for their own mistakes. Ran by a bunch of emotionally immature and unaware adults who will never stick to their words. Do not rent from these people.

This rental agency has been incredibly helpful and communicative in my wife and I’s time in an apartment in Big Rapids managed by this office. They work well as the go-between for the property owners and the tenants. The office has communicated everything that’s been needed well; they’re easily accessible for any questions. When I leased my apartment, it was quick and straightforward, and then when I got married I had my wife added to it - no issues! I recommend them to any potential renters in the area. They might have a small office, but don’t let that be a hindrance. They receive phone calls or in-person visits during the week well, and are well known in the community as being a company of good repute.

I’ve never been the type to leave reviews because being a business owner myself, I know sometimes reviews aren’t always the honest truth, but I had to give Silvernail the 500000 star review they deserve. My family and I have been renting from Silvernail since we moved to Big Rapids about 4 years ago. They’ve been nothing but exceptional to us. Sue doesn’t sugar code anything and is honest and straight to the point and we love people like that. In our four years renting from them, they’ve never once gave us a problem and has always informed us at least 24hrs before when maintenance will be over. They’ve always been prompt with sending someone over if something went wrong. To be honest, if you dont give them a problem, they wont give you one either (remember the roads goes both ways). Also