900 on Park Apartments

The Pointe will always be my second home in Carbondale, and I can genuinely say it felt like a home away from home. Having spent an extended period in Italy, I was initially apprehensive about adapting to a new environment, but The Pointe's management, especially Carson and Amanda, made the transition seamless. Their exceptional support and understanding were invaluable, making me feel welcomed and supported. I must applaud the management for providing student residents with opportunities to work during the summer, allowing us to contribute towards our rental payments – a thoughtful initiative that fosters a sense of community. I wholeheartedly recommend The Pointe to anyone, irrespective of their background, who is looking to stay in Carbondale. The friendly faces of BG, Mitch, Sean, Mich

TL;DR Worst renting experience, rent from someone else instead. :) Edit:) Got a knock on my door saying I'm $200 late on rent despite an earlier person saying to pay just whats on my lease (which I have been paying, in full). I really would not recommend living here to anyone if you value your sanity. This has been hands down the worst renting experience I've ever had. None of their employees seem to be on the same page about anything. I called them again asking why I was late on rent and they said "we can't talk about rent over the phone". Mind you, I had just called with the same question last month and got an answer. It seems that they cannot make up their mind about their rules and regulations, they seem to just pull them out of thin air. Its the first week of exams at SIU and you ha

It has been one month since my son moved in (3 weeks since my first review). His washer is now leaking majorly and the building manager has promised a repair or a new washer. Neither has happened! No repairs mentioned in earlier post have been addressed. Plus, the pool is still black.

Please fix the windows on property. This place have increased rent to do what? I’ve been to my friend house so many times for a year now and this window have been out for a minute. I thought it was management but there’s been a new one for a while an nothings changed but a couple of things. I think that fixing windows on property isn’t a big ask. I wanted to stay at the pointe but there’s the little things that needs to be taken care of. Accidents happen due to this being a college town but for a window to be out this long is insane. First off safety but bugs.

The only upside to The Pointe was that my two roommates and I all had the same sized rooms and individual bathrooms. As for everything else, I was very disappointed in the management. The door of the building closest to my apartment was never locked. It was “fixed” once or twice, but broke again the same day, so my building was never secure. We constantly had maintenance issues, some of which were repeated issues. I would finally get a hold of maintenance (which could take forever) and they would undermine my issues, tell me it was my fault, and not fix the problem. For example, I had a broken washer for MONTHS. It would leak all over the floor. I contacted maintenance, they told me it was my fault and that I was just overloading the washer (which I wasn’t). I initially called about this i