Trails at Frankford Station
Carrollton, TX · Apartment complex
- Address
- Trails at Frankford Station, 1600 W Frankford Rd, Carrollton, TX 75007
- Phone
- (833) 599-1770
- Website
- www.trailsatfrankford.com/?rcstdid=Mg%3D%3D-YRjTEizZPgM%3D?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmblisting
Trails at Frankford Station is a real estate agent located in Carrollton, TX. It is one of 107 real estate agents listed in Carrollton. Its 4.4-star rating is above the Carrollton city average of 4.0 stars. It ranks #14 of 107 real estate agents in Carrollton. There are 10 photos associated with this location.
Customer Reviews
I deleted my previous review and am writing this again because someone assumed I was “that kind of guy” who wouldn’t pay rent on time or would damage things and blame the community. That is not who I am, and never has been. I’m simply sharing what I lived through here. My journey with Trails actually started on a very positive note. Rebecca, Samira, and Jeff were some of the nicest and most professional apartment staff I’ve ever met. They genuinely helped me during the move-in process, and I still appreciate them for it. But everything that followed went downhill because of timing, unresolved issues, and constant noise. During move-in, the elevator wasn’t working, my friends were out of town, and I ended up tearing my rotator cuff trying to move things myself. Trails gave me $250 for mo
Miss Rebecca was very helpful in finding the right home for my family and me. She made the process smooth and answered all of our questions clearly. The office staff is professional and attentive, and the maintenance team responds promptly and does quality work. Overall, we’ve had a very positive experience.
Updating my review to bump a more positive, accurate review of this community as I see another resident made several Google accounts (and had others that they know join them) to leave a one star review, likely because they’re upset over something they were responsible for (damages, late/unpaid rent, etc) vs the office who is amazing. Pretty juvenile and entitled, really. Working in the property management industry myself, this is one of the best kept and managed properties I’ve experienced as a resident and being in the same field. Original review: This is my second Google review for this community. I’ve moved 17 times over the last 8 years and this is by far the best community I have lived at. The office team and maintenance are wonderful. Julia is so kind and responsive , and Jess is
Spent 1 year in these apartments and all I can say is they have great staff and maintenance shout out to the whole team over there if my wife and I hadn’t purchased a home I can definitely say we would 100% resign the lease. Dont know why people have to share their whole life story on a review I’m sure no one cares bro everyone has a struggle deal with it that’s life.
This is a brand-new build, and I love the area we're in! Great apartment and very quiet neighbors (minus the upstairs dog who barks his head off lol, but it's okay). Super clean and haven't had much trouble. If any, the maintenance team is quick and handy :) I also love that the apartment staff is always super nice and hosts various food trucks, including tacos, for the community; it's a nice touch. The gym is great, as well as the pool area!
Accessibility & Amenities
Services
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