The Charles Apartments

I toured here previously before choosing my current apartment. Catherine was my leasing consultant and was so nice and friendly! The apartment building was pretty new (when I toured) and thoughtfully designed. The place was clean throughout and the available amenities are unmatched compared to other rental communities in downtown. Didn't end up picking this place (regretfully) but will be highly considering once my lease is up. If you're looking for a luxury apartment in downtown Redmond, this seems to be the place

I’m just a few days into my lease and already loving my apartment and the sophisticated amenities (don't miss out on the sky lounge and the speakeasy) at The Charles. Catherine was the first to show me the community. She was thoughtful, thorough, and walked me through all the amenities in detail, which helped me understand what life here would look like. Kerry and Catherine were both patient and accommodating with my multiple requests on different occasions to see a few apartments and floor plans. In the end, I chose an apartment that wasn’t even on my original list — thanks to Kerry’s recommendation. She took the time to understand my preferences and the type of space that would truly feel like home. It turned out to be the perfect fit, and a great reminder that sometimes you don’t know

While I was not able to rent from the Charles because they don't offer 12 month or less lease options, I was very impressed with the Leasing agent, Kerry. She was knowledgeable, personable, helpful and clearly very passionate about her work. She was willing to continue to show me the space options and amenities even after we realized that a short (9 month) or normal (12 mo) lease term was not going to be offered by The Charles. It was a nice enough building but some of the spaces had an odd smell to them (sewage?) and the layout is a little strange on some of the units. The building itself gets 3 stars. However, Kerry is an amazing asset to the team there and I would have been willing to rent there just because it was the best experience with a leasing agent I've had on my apartment search

Summary: All that glitters is not gold. Other than the public facilities, the decor/renovations, appliances, noise, parking, and service attitude were all terrible! From the moment I moved in, the problems were endless. The dishwasher was broken, and it took months to finally get it repaired. The kitchen counter also had a chipped corner. Later, the bedroom lights and fan started randomly turning on and off. To top it off, one room has had a persistent 'beeping' noise that is still there to this day. Parking is a nightmare. If you choose the unassigned parking option, you will constantly find yourself unable to locate a spot. The apartment management does absolutely nothing about this; they told me to contact a third party, Parkade, myself. I argued that since I pay them, it is their res

The Charles is a beautiful new residential building located right in the heart of downtown Redmond. The spacious floor plans and detailed amenities offer an extremely enjoyable experience for both its tenants and their visitors. The leasing management team goes above and beyond to ensure tenants are getting the most out of their experience here. At the front desk, Catherine is always extremely polite and professional when helping customers.