Prairie Lakes Apartments

I am extremely disappointed with how Prairie Lakes Apartments handled this situation. An applicant was approved, asked to sign a lease, paid the required funds, and was given a confirmed move in date. After all of that, the leasing office reversed course and claimed he no longer qualified because of a misdemeanor from more than ten years ago, dating back to his youth. This should have been identified before a lease was signed and money was taken. A lease is a legally binding agreement, and it is the responsibility of management to ensure eligibility before moving forward. When we raised a formal complaint, the main leasing office began ignoring our calls, hanging up on us, and refusing to engage in any meaningful conversation. They are treating the applicant the same way. This lack of pr

The staff at Prairie Lakes are phenomenal! Great with communication, maintenance is always on top of it and they have the cutest resident events! Highly recommend!

When I came i to get a quote Linda was very pleasant at first... she sent me a quote of 1491 then when I told her I was ready to move all of a sudden the rent changed to almost $1900!! 😳 so i called back and Clayton answered tellin me a quote of 1500 then when I asked for him to send me quote it was 1900 as well. I asked what changed that fast then he said it was a mistake... Idk if its because i was BLACK or cause I told them I was using a voucher.. either way I WAS NOT WELCOMED... they think just because ppl have vouchers that they live a certain way.. and from the looks of the reviews seems like they have nasty tenants w/o a voucher ... me and my girls dodged a bullet!!! Dont want to be anywhere where we are not welcomed and even if I made my way in there even though ik i could because

How can they possibly call this LUXURY? Not sure if new management is to blame or what. But this is what tenants have to look at pretty regularly since new management came in. It’s bad enough there is only one trash compactor for the entire complex. It was kept up pretty well prior to new management. Now this is what tenants have to look at which you can see clear DOWN THE STEET.

This place is awful. Office staff is worthless and corporate office is just as bad. You're nickeled & dimed to death for everything. The lease rules aren't enforced. They have mold & cockroach issues. The trash compactor area is always disgusting with furniture and trash everywhere other than in the compactor. The breezeway are trashed as well. Residents dealing drugs, dog crap everywhere and unruly brats breaking & damaging the property. Overall don't live here or any birge and held property.