Mercury West Apartments

I want to clarify that my previous positive review was written on the day I moved in at the request of the leasing staff, before I had any real experience living at the property. After actually living here, I’ve encountered several ongoing issues that prospective residents should be aware of. Trash collection has been a major and repeated problem. On multiple occasions, trash collectors have dumped garbage onto the ground and left it there. The trash ends up scattered throughout the neighborhood, parking areas, and under and on vehicles, creating unsanitary and unsafe conditions. I have photos and videos documenting this. Climate control has also been a serious issue. The property uses a boiler-based system instead of true central air conditioning. This system only blows hot air when th

I want to be transparent that an earlier positive review I left was written at move-in after being encouraged by the leasing staff, before I had time to experience the property. After living here for a short period of time, several ongoing problems have become impossible to ignore. Trash handling has been consistently mishandled. On multiple occasions, garbage has been knocked over and left behind instead of being cleaned up. Trash ends up spread across common areas, parking spaces, and around residents’ vehicles. This creates an unhealthy and unpleasant environment. I have photo and video documentation of these occurrences. Temperature control is another major issue. The building relies on a boiler-based heating system rather than true central AC. When the outside temperature drops bel

I’ve been a proud resident of Mercury West for the pass 4yrs and I would like to shout out the best Office staff that’s ever step foot in the office. Jaxson is the best Super Hero Property Manager ever! She speeds through the office like wonder women. Jarnae is amazing as well! Anytime Jackson is out, Jarnae tackles all my issues within 24hours. I never have to worry about maintenance issues either. Jerry is the fastest maintenance guy we ever had well. The entire team has met and exceeded all my expectations! I recommend Mercury West to the world!

Mercury West is the best move I’ve ever made! I love the office staff! Jarnae and Jaxson made me feel right at home! I’m not sure of maintenance before but Jerry is the fastest I’ve ever seen! The team is amazing!

Hello, everyone. I want to give Mercury West Apartment a 5 star because of their care and attention to detail for all residents. A great help for me understanding rules and regulations came from a worker, last name Jackson. She is very informative and helpful throughout the process of viewing the apartments. Thank you for this opportunity.