Lumen Apartments

I had to give this apartment complex one star only because David in maintenance is absolutely wonderful. If it weren’t for him, I would honestly give this place a zero. These apartments are advertised as “luxury,” but if that’s the case, the bar is in HELL! The units are supposed to be sealed, yet there are cracks throughout the apartment. Because of this, I’ve had every kind of critter come into my home crickets, roaches, ants, and an HEAVY infestation of silverfish. I first requested pest control back in October and was told I’d be placed on a list. Today, in March, I called to ask if anyone had ever come out. I was told pest control had already been there, but I was never notified that anyone entered my apartment while I was away. Even more concerning, the pest problem clearly was not r

I have been a resident here for 3 years and the maintenance team (David) is by far the best service anyone can ask for. I have only had to put in 2 maintenance requests and each one was fixed within 3 hours. His knowledge and experience makes the process smooth and his amazing customer service is the cherry on top. 5 STARS FOR DAVID!

I’m a new resident and David, the maintenance man, is awesome! He’s been to my apartment twice and both times, he was super nice and very helpful! The first time was when I first moved in, he went above and beyond and cleaned my washer and dryer because it hadn’t been prior to me moving in. This morning, he checked my washer and fixed my dryer that was driving me crazy! Thank you so much David!

The security here was one of my main concerns. They seem to have that pretty well covered. It is definitely a dog friendly apartment project. There are dog waste stations throughout the project. Which is nice to see. There is a dog park that no one seems to use, and that does not seem to be maintained on the outside. It is NOT kid friendly. There is no open space for kids to play or a playground. There is a pool, which is only open for the summer months. NOT ALL apartments come with balconies. There is ample parking, in the parking lot and the street. The grounds are well maintained. The buildings on the inside are kept very clean. They do not seem to spray for bugs on the outside of the buildings. I couldn't help but notice a lot of ants and creepy crawls. Overall it is a nice place.

We're 2 year residents and the stand out element is the maintenance team led by David. Ever ready, professional, and speedy, at all times.and weathers. Thank you Dave!