HearthSide Norman Berry

This place would be great with a totally different staff. These women are lazy, incompetent, disorganized, and they never follow up! Mostly, the gate is pulled down to the office , while staff is in the office! Secondly, blood was in the stairway and in the lobby a few days ago, almost until the day ended, and the staff was informed multiple times. Do better! This is a senior facility!

UPDATE: Since my first review my mom and I have since been back to this location for a proper interview. It was explained to us what happened and unfortunately, where the handicap button is to open the doors is not in the best spot and you can clearly miss it if you are not aware that it is there b/c it isn’t close to the doors. Anyhoo, the tour of this place was nice. However compared to some other senior living places it doesn’t offer as many actives or amenities. It is an older establishment, so I get it, but it is overdue for a renovation. The lady who showed us around was nice and informative. Decor is also dated. I don’t know why ppl who design these places think seniors like old dark heavy decor. Even for this establishment being almost 20yrs old, it still seems to be very dated f

Great place to live, but the light bill are high because they have their own electrical service. Watch out for my new review soon. Management have an attitude problem and don't treat the residents as they deserve. Not very friendly towards the residents. God is not Mark for whatsoever a man soweth that is what he also shall reap. This is prophecy through the word of God. Just be careful how you are treating the residents it will come back according to God will. The least you do unto mine you have already done it unto me. Let God be true and every man a lie. Be blessed. I send goodwill and love to everyone in Norman Berry Village. It have been a pleasure living their for about ten years. Be bless ❤️ old resident.

The manager isn't friendly. If you pay the $75 deposit, you may still not get your money back, and they discriminate against people during the application process based on personal judgment of the management. They may be running a shady process on elderly people. They aren't forthcoming in how new applications are actually processed.

Senior living, this building is well kept and the grounds are well kept. Private parking for residents and visitor parking in the front of the building. Norman Berry Village sit’s in a secluded area just off the main road. Convenient to hospital and shopping, when you enter building it gives you a homey feel. Building very quiet, no one hanging around Inside or outside, I feel relatively safe when visiting. Everyone seems to be friendly. Any upcoming activities or events are posted for residents to be aware of.