2000 Lake Washington Apartments

My husband and I have lived at Lake Washington apartments for ~ 6 months. So far, we’ve been nothing been pleased with the management team and the amenities. There have been times when the sauna was not working, but Madison was responsive to our emails about timeline of its repair. The maintenance team worked on it promptly and nearly daily when it was out. Management has been responsive to any concern we’ve had. And, was kind enough to reimburse the credit card transaction fee the first month of rent until we got our account switched over to a checking account. Jeremy and his team always wave to us when we see them around the complex. They’re happy to help and respond promptly to maintenance requests. We felt the monthly charges were clearly outlined to us upon move in, we asked lots a

Update 11/25 I’m changing my review from ⭐️ to ⭐️⭐️⭐️⭐️ because I finally got an email back and she clarify the situation and applied the right amount for concession and remanning of deposit . I rarely leave negative reviews, but I have to agree with others who have mentioned issues with the manager, Madison. I moved in almost a month ago. While the location is great, my experience with management has been extremely disappointing. There has been constant misinformation, miscommunication, misunderstandings, and a complete lack of responsiveness. Emails go unanswered for days or even weeks and phone calls to the office are rarely picked up. I’ve been waiting nearly two weeks for a clarification email about a concession and deposit issue, and I still haven’t received a response from her.

I don’t usually leave reviews, but living at 2000 lake Washington apartments was such a nightmare that I feel like I have to warn people. The rent here is already high, and on top of that, they added an extra $200 in hidden charges that weren’t clearly explained in the lease agreement. So the price you think you’re paying isn’t even close to what you’ll actually end up spending. Also the apartment managers are really rude. The place looks nice in photos, but once you move in, everything starts falling apart. There were constant issues and you could find mold everywhere especially in bathroom and kitchen. For around a year Sauna and pool were out of use and under construction although they promised to open it soon. Also, every time I tried to get help from management, they either ignored m

My experience living here was subpar; the hot tub, sauna, and pool were frequently closed or out of order and parking was a disaster. If you live on the first floor your porch will probably flood every time it rains or they use the sprinklers. I agree with previous reviews that mention extra added fees that made the already expensive rent even more expensive. My worst experience is with the management, it seemed like there was always someone new, most times when I called no one would answer and I would be looped back to the beginning so I could never leave a voicemail. After moving out I had not received any a letter regarding the status of my security deposit or a checklist of conditions from the move out inspection, which I was told I would be given to me within 30 days, as required by W

Don't waste your time applying to this apartment. Community management is the most unprofessional people I've ever dealt with. Also they do not communicate and they do not respond to emails. Very hard to get a hold of get any answers from. I've had to put in multiple calls to corporate. They're not much better but I am going to call them daily until I get answers for the process of my application.