Walker Holder Residential

This company is horrible. I applied back in September got approved then they turned around told me the apartment was taking. Management promised me a refund on the admin fee but continuously give me the run around. The manager got caught up in a lie, he told me that he submitted for my check refund it should only take up to 30 days then I called weeks later to check on it and was told that my check should be here this week. Then I called they said oh it can take 30-60 days to come. So I called corporate and was informed there was never request for refund. Management definitely fraudulent

I rented in Big Spring Texas at westover apartments. I turned my 30 day notice in September 1, 2024 for departure on sept 31st. I went to see property manager to get exactly whaT I owed so I could pay for September before I left. All was good. He gave me a figure, I paid with my debit card like I've done for 3 years. I turned my keys in and moved. All is wonder until this year in 2025, I had a mark on my credit report that I owed 512.00. The property changed hands and the new company said everything was zeroed out. I called walkers and spoke to Justin who said I didnt pay a balance. I reminded him that I came in personally and we figured out my debt so I could pay and leave debt free. He said it was for past balance and I said no, no past balance, then it was for utilities, again

I don't even think anyone works at this company. I have been calling for weeks and left several voicemails. No one has ever answered or returned my call. They owe my company over 2k.

Walker Holder took over my complex in February. They placed a paper notice on resident’s doors on 1/25 (the notice was dated 1/23 but placed on 1/25) and gave residents 5 business days to pay rent by physical check to the physical leasing office. I personally received no other notice of ownership change or policy change- only this rolled up sheet of paper in my door knocker. Through the first 3 weeks of February I received no information from the company at all. After spending two separate days trying to (and failing to be able to) set up my Resident account, I go to the office to resolve the issue. When I walk in, not only am I not greeted, but I am barely acknowledged by a woman who never stands up to speak to me, never greets me, and never introduced herself. I enter her office and begi

This is an absolutely horrible company. They do not pay their bills. They ask vendors to come in and do a lot of remodeling work in bulk then once the projects are done they don't pay the bill. They still owe payment to me for an invoice from almost 1 year ago. They don't return phone calls. If you happen to talk to someone they say that they don't handle that account or say that they will pay it next week. I have talked to two other vendors who have done work for them and are dealing with the same issues... If you provide a service to property management companies stay away from this one. They are absolute trash and should be investigated for fraud.