VNYPM- VENTURE PROPERTY MANAGEMENT LLC

I didn't have any issues with them until it came time for them arrange for repairs to my unit due to a burst pipe above me. They never completed the job, kept taking weeks to respond and not keeping their own deadlines, and then eventually stopped replying to emails. There was also a mess from the first attempt at repair that Venture just left for me to deal with. After this experience, I'd recommend you use a different management company.

I will give it zero star if possible. The company hardly addresses any issue in our building. There has been issues with the windows in our apartment. They are difficult to open, including the one to the fire escape. We have sent a work request more than 2 years ago. They have sent someone to assess the problem but there was no follow up. I have put the problem in the work order but no one followed up. They automatically removed our work order online a couple months later although the problem was never addressed. When communicating with this company in regard to the work order, they said we would have to call the company but we can never find the right person to speak with. Dealing with this management company is a nightmare.

As an owner in this building, I’ve been consistently disappointed with the level of service provided by our management company. Our assigned manager is extremely unresponsive, often taking weeks to reply—if they reply at all. This has caused unnecessary delays in even the most basic issues. What’s more concerning is the lack of expertise in essential areas of property management. There is little to no understanding of capital projects, how to prepare or manage RFPs, or how to maintain basic vendor relationships. We often receive no guidance, no suggested experts, and no reliable vendor recommendations, leaving important building needs completely stalled. For a building of our size and age, this level of management simply isn’t acceptable. I hope the company makes meaningful changes to st

Our board selected this management company to oversee our cooperative in the Bronx, and it has been the worst management experience we’ve had to date. Communication from the assigned property managers is consistently poor, required filings are frequently done incorrectly, and resolving issues requires escalating matters to the board and even the city just to receive a response. Correcting their mistakes is unnecessarily time-consuming and frustrating. I strongly recommend avoiding this company—your investment deserves far better management.

STAY AWAY STAY AWAY STAY AWAY In my experience, this management company has not met professional expectations. Each year, the maintenance fees have risen by at least 10%, and I was informed that similar increases will be expected in the future. When I requested detailed documentation to justify these increases, the responses I received were vague and did not provide the clarity I was seeking. Communication has also been a significant issue. Emails frequently go unanswered, and when responses do arrive, they often take weeks. Overall, my dealings with this company have been frustrating, lacking transparency, and unexpectedly costly. I would strongly recommend exercising caution before engaging with this management company.