The Reserve at Darley Green

I stayed at the Reserve at Darley Green for a year. They first showed us a different apartment for tour and then gave us a totally different looking apartment. They changed the locks of the apartment and we had to struggle with both the locks of the doors when we first moved. Washer was not working and there were issues with the bathroom showers, we had to complain to the maintenance. The maintenance team also does not arrive within 78 hours and takes a long time to Iget issues resolved. Be careful with the management as they take almost half of your deposit saying it was for carpet repairs. I would not recommend living here. I have lived for 5 years in Delaware are none of the apartments I previously lived in have given me a difficult time.

Lived here for 5 months and already counting down until our lease ends. We moved into an uncleaned apartment with multiple issues (moldy dishwasher, a clogged sink, leaking sink and more. Most still unresolved after 5 months). Maintenance often shows up once and not returning for weeks or longer, leaving issues unresolved. Had a leaking sink and they came in, turned off the water and never returned been a month. Had broken window screens, maintaince came in, took them off, been over 2 months never heard back. At one point, we were offered a bucket for a leaking sink instead of real help. The property looks nice, but the poor maintenance makes it not worth the rent.

At first you think there's staff onsite even on weekends, but sorry it is just for taking you to tours. Waited in hotel for an additional week so the "professional cleaning and repairs" could be down, but after paying two month's rent (days in November and another month for December), I walked in a living room with dirty floor and broken/smelly refrigerator and washer. The refrigerator is giving a continuous very loud sound for about 30 minuets once in a hour or two. The washer was filled with dirty water in bottom and not working at all. The first maintenance guy came in and did nothing but just twist the bottoms. The maintenance supervisor came in the second day, opened both washer and refrigerator, made a very loud noise when I was having a meeting for work, but none of the issue was fi

A huge thank you to Brionna for getting maintenance out to our residence over long holiday weekend that needed to be addressed promptly . She followed up untill completed. She does a fabulous job and very professional . Could not thank her enough. You need to keep her forever.

My experience with Gladys at Darley Green Townhomes in Claymont, DE has been consistently frustrating. Her attitude toward residents is unprofessional and often dismissive, and she does not communicate in a respectful or constructive manner. When concerns are raised, there is little effort toward effective problem-solving or resolution, which leaves issues unresolved and residents feeling ignored. This lack of professionalism and accountability reflects poorly on the management experience, and I hope leadership takes these concerns seriously.