The Ralston at Belmont Hills

Overall ok place to live. Nico was very prompt with responses to issues and Luis is wonderful with maintenance issues! Laundry room could use some updates, quite overpriced for the functionality of the washer and dryers, often leak, and only three washer and dryers per floor. Apartment itself is nice.

My husband, infant son and I have stayed here for almost a year and have seen the place really change for the better. We unfortunately will not be able to stay and watch the rest of the transformation since we will be moving out of state, but we wanted to let others know of our experience. Nico has been an outstanding property manager and clearly has experience making facilities sparkle. He's been so great with facilitating our moving process, both with moving into and out of. Luis is also very prompt with any maintenance and he's also opportunistically assisted with moving, though not expected to. I haven't had any negative experiences with this facility and I genuinely recommend this place!

New property management. Since the recent transition to a new property manager, I've been pleasantly surprised by the positive changes that have taken place under Nico's leadership. Though initially uncertain about the transition, it's become clear that the arrival of Nico has brought a fresh perspective and a renewed commitment to tenant satisfaction. What stands out most is Nico's proactive approach to addressing tenant concerns and improving the overall living experience. Despite being new to the property, Nico has shown a remarkable ability to listen to tenants' feedback and swiftly implement changes to address any issues that arise. Their responsiveness and dedication to making meaningful improvements have already made a noticeable difference in the atmosphere of the property. Comm

The previous property manager, Jessica, was truly outstanding! Well-liked by all tenants, consistently responsive, proactive, and compassionate. She set a high standard for what good property management should look like. Unfortunately, since the new management took over, the quality of life at the property has significantly declined. There has been a noticeable increase in police presence for various incidents, which raises serious concerns about safety of our kids and our community standards. The current property manager is often unresponsive to emails and seems indifferent to enforcing basic property rules, allowing smoking on the premises (including by the manager himself) and turning a blind eye to tenants living in unsanitary conditions. Valet trash services are poorly managed, fre

Very professional excellent attention to details and it's very clean and very airy and Spacey the apartment was very very ready to live in and the host Kylie was excellent very very knowledgeable I would want to live there.::-+)).🙂