The McMillan

I loved my time at the McMillan. However, I’m disappointed with the exit process. Prior to exit, five star experience. We recently moved out after three years and were surprised by a $217 cleaning fee and an additional $50 charge for door/floorboard damage. The manager said we would receive photos and we haven’t and it’s been two weeks. This was frustrating because we left the unit in excellent condition—Nichole even commented during the pre-check that it was the cleanest bathroom she had seen, and Joe couldn’t believe we’d lived there for three years based on how well-kept it was. We spent hours scrubbing baseboards, using magic erasers, and making sure everything was spotless. When we first moved in, the unit wasn’t very clean (sticky floors, handprints on windows), and the prior proper

When I first moved here, it was very well kept and had a great staff. Location is convenient, but some concerns with previous break ins, theft, and crime. There has been high turnover with management in the last 3 years. Joe and Mark are efficient and reliable! Beautiful large windows and open concept, but the upkeep in cleanliness is poor. They haven’t scheduled window or patio cleaning in 2 years, every window and patio are covered in spider webs and dirt. If you live on the 2nd floor or above you won’t be able to clean them yourself. When I first moved here, they did spring and end of summer cleaning. Parking is inconvenient for guests. You need a pass for your guests from the office, so if you make late plans, or plans after the office closed, guests will potentially get towed. Pool um

For the most part my experience has been very good over the 3yrs I'velived here. Two negatives are a continuing problem. The smell of smoke & marijuana throughout the property, building, and garage is not good. Some people keep pushing their own personal wants above laws & rules. This wasn't as bad the first year lived here. The second is the traffic in the parking lot. The one way hasn't worked properly in years. This could be contributed to the restaurant also. It would be nice to see painted arrows on the blacktop to help enforce this. Overall the staff, and the cleanliness has been very good though.

Pros: beautiful property, nice amenities, maintenance crew is very friendly and helpful, close to major highways Cons: the parking situation is pretty ridiculous. The outer perimeter is for residents while the inside parking is for the restaurant. Often times, restaurant patrons park in resident parking. There is not enough clear signage to enforce this kind of parking. My brother, who was checking on our cats, had his car towed for being in resident parking without a sticker. Yet, I’ve never seen any of these restaurant patron cars being towed. Our apartment is right next to the elevator and I would advise no one rent this apartment unless you are a heavy sleeper because you will need three fans going to drown out the sound. Office staff is untimely in responding to emails if they even

I like living here. It has a nice party room and pool.