Springbrook Apartments

UPDATE: We have had multiple ceiling leaks and one is currently active. Their maintenance person drilled a hole in our shower ceiling and said they'd "be back to fix it tomorrow". Since moving in 3 months ago, there has been no progress in opening the pool (which has been under construction for years, according to other tenants), maintenance requests are painfully slow, and as someone earlier mentioned, there are no cameras on the property so vehicles and packages can be broken into quite easily.

I moved into Springbrook in June of 2021. When I moved into my apartment, my apartment was not all the way put together. My counter tops in my kitchen were taped on. The cabinets were not painted, the bathroom drawers were broken at the bottom. And my Living room sliding door was broken. Which I assume they knew all of these things because when I moved out they didn't charge me for them. Which brings me to the next part of my review. While living at Springbrook there was a couple things in the office that I thought was a crazy mistake to make. Like they charged me for trash that was outside of the trashcan for 3 months before I finally went down and asked for the mail that they had that proved the trash was mine. They didn't have it so they reimbursed me my money but it was alot of money t

Be sure you read all reviews before moving. Do NOT rent from this management company. Biggest regret and waste of money living in this facility. Maintenance issues get shrugged off and now we have an active water leak in our bathroom ceiling. Have also experienced pests such as roaches and ants when we have NEVER had them in other apartments. The area is not safe for kids, there are homeless shelters just feet from the property and we have seen used needles when walking our dogs. Management has been notified multiple times and has actually told us that if we see trash to feel free to pick it up. Seriously?? I strongly would advise against dealing with this place at all costs.

The manager has such a rude attitude. Based on the reviews here I’d strongly advise NOT renting here. Also the crime rate is high at this property and has major issues with bed bugs and cockroaches 🤢🤢🤢🤢🤢

I have been living here over 10 years. I love the location, staff are very accommodating and sure the place is old but they work hard to maintain property. I have had no problems with neighbors and nothing stolen or broken. One thing that does sadden me is how people choose to dispose of trash. The management team and property keep trying to keep it clean but that's up to the residents to take pride on where they live. Springbrook has been a wonderful place to call home and I continue to do so 10 plus years now.