Riverbend Apartments

This place has gone terribly down hill since the new management company Brittain took over. They’ve had 3 different managers in the last year with this last one being absolutely awful. She has no people skills what’s so ever and has the worst communication skills. You would think these things would be a priority when managing apartments full of tenants! The laundry mat is a joke. The apartments are super small with paper thin walls. You can hear the person breathing in the next room and clearly hear a conversation in the next apartment. If they’re not going to provide decent apartments for the prices they are asking, the least they can do is get a manager who knows how to handle their job.

Horrible greedy property owners. expect your rent to go up every year. Lived there for 5 years before new management had the same rent all those years. As soon as Britten came into the picture. Rent gets increase and the place went to shambles. The homeless have broken in the laundry room multiple times and use the restroom to do drugs.

Awful Awful Management & inflated Rent!! Do not rent! Period! I'm glad I moved out as there current manager Lavon is awful to work with. The only thing Brittain care is lining their pockets with your money. Unfortunately, I visit as I have gay friends who still live there who deals with Brittain and terrible experience with their lack of customer service since there enjoy putting you on hold then hang up on you. Also the lack of courtesy to their tenants as they don't control their awful tenants who scream and fight at night and lack of notices when they do any maintenance work around the property.. I recommend not to move here unless you want to deal with paying more than 1300 for a very small square footage apartments during the time of inflation.

The most terrible manager works in these apartments, we have experienced the work of this manager in your apartments. The manager does not work in the office from 11 to 6, as he says, and also does not pick up the phone, and transfers it to customer service, and for some reason the customer service manager answers the phone. The manager took money from us for the application and said that everything in the application was fine, and then called the guarantor and said that the guarantor did not have enough information about the SSN, but the manager did not get through to the guarantor, but the guarantor saw the manager’s call and called back, but the manager behaves horribly and only answers customer service calls.

I’ve been here 14 years now with 3 prior management before Brittain Commercial Property Management took over things been going great and the services here are done immediately which I’m very pleased.