Reality Homes - Woodburn

Be sure you do your homework before signing any contracts. There are many supporting documents in addition to the Construction Contract that you are asked to sign a minimum of 3 times before construction begins. Do not sign any of these documents until you have had time to carefully review them and get written answers to your questions. What you are told by the salesperson may not be what the signed documents say. I did not have a copy of all of the documents until they were presented at the initial signing. This was a mistake. There are several clauses in the construction contract which may have different interpretations. My experience with Reality Homes has been that if there are any specific questions related to the interpretation of a specific clause, they are usually answered wit

If I can post a below star status I would. We hired RH to build our home and although the sales process was good a they tried to be the communication between us and our scheduling coordinator. We has to reach out to her, because the communication dropped altogether with the project mgr. The lack of communication between PM and subs left us with vaulted trusses delivered in the driveway, and yard and caused the city to shut down job with truck stuck in street. The complete staff from PM, Staff Coordinator, and upper management stop replying to my emails, phone calls after a number of problems through the build. I can product pics and additional info., but I would stay clear and build yourself or hire a custom builder that has few homes built at time of build of your home. Reality Homes have

The woodburn office sales person (Shari) is unresponsive and unprofessional. Understaning Reality Builders is very busy this isnt an excuse for lack of basic commincation. The sales person is suppose to represent the company but i will not pursue using Reality now due to my poor experience ( lack of call backs, was made to feel like i was annoying asking questions, incorrect information regarding scheduling appointments, etc... ). I will be working with Adair now even though they are a bit more expensive up front. Worth the extra money as i cant imagine signing and dealing with building questions based on my experience. After seeing the poor reviews Reality has i get it now. I see some posts from several years ago about the woodburn office but sounds like this comp

The gal who helped us was really great, we just expected a complete home with the ability to see more options

These people are rude