PrimeLending, A PlainsCapital Company - Tri-Cities WA

Chad is great! As first-time homebuyers, we really appreciated how clearly everything was explained. He is extremely knowledgeable, responsive, and proactive at every step. He made the loan process smooth and stress-free, and we always felt confident things were being handled correctly. Couldn’t recommend him more.

I had an absolutely amazing experience thanks to Dora and Stephanie! They went above and beyond with their customer service, making the entire process incredibly smooth and completely stress-free for me. From start to finish, they were professional, attentive, and genuinely cared about making sure everything was taken care of. It’s rare to find people who are not only great at what they do but also make you feel so supported throughout. I can’t thank them enough for making things so easy. Highly recommend working with them!

Dora and Stephanie made a very daunting process as painless as possible. They were both on top of every document and deadline, responded immediately or as quickly as possible to any inquiries, and did so in an exceptionally professional and friendly way. They were engaged with us from the start of our search and any time we needed their service, their responses were always prompt and never a cause of delay. Any time they were sending documents that needed my attention, there was a heads up along with any explanation they required. They were both mindful of our concerns and clear when urgency was needed. Honestly, the entire experience felt genuinely personal with white-glove attention to detail. I am extremely confident we made the right choice and can easily recommend their services to an

Chad and Stephanie were amazing to work with! As first time home buyers, they did great in answering all of our questions in a timely and professional manner. Got us moved in less than a month. I will definitely be recommending any family and friends to prime lending!

It was a great experience working with Chad. He really reviews and makes sure everything for your loan is submitted correctly. He was diligent in pointing out an error in my home insurance binder. The entire team is always available and ready to help and provide suggestions with preparing everything for the loan. The whole team was patient and willing to work with my busy schedule.