Pointe At Troy

Going on my third year living here and it’s been an overall great experience! I personally don’t have any major complaints considering I prior experience with other apartment complexes and needless to say, student housing is student housing. Any issues I have had have been handled quickly and responsively with the staff. I would not have renewed as many times as I have if I didn’t love it her!! Also, shoutout to Nariah for always being so helpful at the office!!

DO NOT SIGN A LEASE AT THIS PLACE. I have lived here for over a year and my biggest regret is renewing because things have gotten terrible. For two months this summer our apartment had no A/C. And not only would they not lower our rent they wouldn’t even bring us a window unit until we threatened a lawyer. I have so many horror stories from this place. Management enters your apartment whenever they want, and when they leave they hardly ever close the door behind them so your animals will get out. Our oven literally exploded on us twice before they would bring us a new one. Our pool has never been open, and the gate never actually works. We have put in at least ten maintenance requests for our dryer and there only solution is to just pull it out further and further from the wall so now we c

Very affordable! I love using the flex app to build credit and pay my rent in two installments each month. Staff if very nice!! But affordable student housing comes with some inconveniences like noisy, messy neighbors, and untimely maintenance requests. However, I have loved living at the pointe, being close to friends, campus, and work without going into debt :)

I lived in this apartment for 2 years. During my first year, things were relatively fine, but in the second year, the management became extremely disappointing. Maintenance requests were never handled on time—sometimes they wouldn’t even respond unless followed up multiple times. Communication from the office was poor, and it often felt like residents weren’t a priority.I requested to change my mattress, but I never received a reply. Whenever I made a complaint or work order, they would simply mark it as complete without taking any action. Additionally, their walkways were consistently dirty and never cleaned. There was a spot in my apartment near the stairs where someone had vomited, but it was never cleaned. Also, there main gate was broken since 6 months and never got fixed until I move

One of the worst management I ever had! It used to be a really nice apartment with the old management team, but I stayed there for 2 years from 2023-2025. During the last year, with the new change there was no cleanliness, the maintenance order took days and even after reporting it to the office, the team was pretty rude. Vomit stains in the hallway and all kind of trash lying around. The amenities that they proudly announce to have like a pool was never opened last year and was told that it is under maintenance for the whole time. I specifically remember about the wall chipping in my bathroom which was there even before me moving in and they did took photo of it but never worked on it. We had dryer issues and fridge issues which were fixed months after the initial ticket date. I dont know