Pillar Real Estate Investors

Lancaster, NY · Property management company

Rating
2.5/5
★★★☆☆ 2.5
Reviews
11
Rank in Lancaster
#11
of 14 real estate agents
City Percentile
15%
rating percentile
Address
Pillar Real Estate Investors, 5191 Genesee St, Lancaster, NY 14086
Phone
(716) 650-2600
Website
www.pillarre.com
Status
Closed · Opens 9 AM Mon

Pillar Real Estate Investors is a real estate agent located in Lancaster, NY. It is one of 14 real estate agents listed in Lancaster. Its 2.5-star rating is slightly below the Lancaster city average of 4.2 stars. It ranks #11 of 14 real estate agents in Lancaster. There is 1 photo associated with this location.

About Pillar Real Estate Investors

Pillar Real Estate Investors is all about putting our tenants first. From start to finish, we strive to provide a painless leasing process and a great living experience for our tenants. Since Pillar was founded in 2008, we’ve grown into a... More

Hours

Friday9 AM–5 PM

Customer Reviews

★☆☆☆☆ 1.0 skeleton bones · Jun 2025

Your buffalo Creek property managers are absolutely horrible, they make up rules that are the exact opposite of the lease and don't care one bit about it. I was promised upon move in that nobody was going to be smoking on the porches or near the windows. They haven't up until this year all because of whoever these ladies think they are making their own rules that break the lease. I've called in complaints and nothing has been done, I can't open a window without my child being gassed out by weed and cigarettes. And people are smoking inside the building you can smell it out multiple people windows. This place has become extremely unsafe since the latest property managers took over, I thought the last ones were bad but at least the last ones did stuff and responded to tenants. You call in an

★☆☆☆☆ 1.0 Nunya Bizness · Dec 2024

Would give zero stars if I could. They have horrible property managers. The location I'm at there is soooooo many issues with a few neighbors and they don't do anything to help. They just care about the rent money and let you get hurt and sick and harassed. I don't recommend renting from here at all. And they force you into renewing the lease 3 months early and refuse to let you sign it later if you don't find a new place in that time. Also the buildings have zero insulation, mold issues, the walls are so thin you can hear EVERYTHING and smell EVERYTHING. I've been sick since moving in because they don't change the carpets after each tenant and they don't clean them, I have professionally cleaned and used my own carpet cleaners and even after 7 times, there still is a disgusting pee smell.

★☆☆☆☆ 1.0 Perfek Timing · Mar 2023

Charging application fees are illegal! Charged me just to tell me I don't qualify

★★★★★ 5.0 Alexander · Dec 2023

I highly recommend renting from them.

★☆☆☆☆ 1.0 Naz Demarco · Mar 2026

Supposedly they had an open house but i was backed up last moment by a tenant who lives there telling me they have horrible property managers. And how the location has many issues they don't do anything to help. just care about the rent on time, the walls are so thin you can hear and smell cigarettes and cannabis . I had to step out . Couldn’t join the open house after what i heard.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Property management company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.