Pecan Creek Apartments

Very unprofessional. Nat from the front desk need to attend some training on how to talk with customer because of whom she gets her salary. Very very unprofessional. It's the worst apartment I have lived in for many many reasons. The buildings are very very old and not worth the price, maintenance is practically non existent. But the most important reason not to lease with them is they will send you to collection no matter what when your lease ends. I talked with the manager herself multiple times regarding but lease end and if there are any dues I need to pay, although the deposit should be more than enough to pay whatever is owed. We left the unit after leasing for just one year and cleaned and checked everything. Although nothing was wrong with the apartment, instead of sending our dep

i lived here from february 2024- April 2025 with my roommate, when we first moved in management was great and everyone that worked there was fairly nice. i don’t have many complaints about living there other than some that have already been stated in other reviews. my biggest complaint is the process of being charged for all the boloney AFTER we had moved out. for starters they charged us a crazy amount for things that didnt make much sense, one of those items being an empty cardboard box that was left there so make sure you take all of your boxes. when we received the email regarding how much we owed them it was not even a proper invoice but a copy of an invoice the apartment received through their 3rd party company that they just forwarded to us and when we asked for the apartment to sen

Worst apartment. Please don't lease with them. Most of the reviews are accurate about sending your bill to collection after you end your lease. sent them multiple emails about regarding if there are any balances left on my account but they don't reply. Tried calling them they don't pick up the call. The from desk is rude and very unprofessional. The apartment is old and rusty. Your utilities bill will imve very high because of the old AC unit. DO NOT LEASE WITH PECAN CREEK.

I stayed here for about 4 years and I loved every bit of it! I had my daughter here, and my son grew up here. The staff is amazing! Ms. Jeanne, Ms. Kiyoshi, and Nat has been amazing to both me and my children. Had I not bought a house I would still be there! They became family! The maintenance team! Mario is my fav! He gets the job done! I love y’all!! From Lunden and the kids!! 🫶🏾

First, the positive: Dustin and the maintenance team are fantastic. I can’t stress enough how great Dustin was. He came out quickly, always had a good attitude, and genuinely seemed to care. Carl was also kind, but Dustin handled most of the requests and was always around the property. That said, some things genuinely needed replacing, not just patching. The dishwasher, a persistent leak, and the kitchen sink were issues throughout most of my lease. I was consistently gaslit about the dishwasher by Jeanne, the office manager—it wasn’t replaced until two weeks before I moved out, after surgery, despite how long I’d reported it. The thermostat in the unit was great, and valet trash was a nice perk. The application process was one of the best I’ve experienced. Everyone was welcoming at first