National Property Management Associates, Inc.

Great company that truly cares for all the residents they have in their portfolio and employees. They've been in business for 60 years with many more to come!

I paid a deposit nearly two months in advance to reserve a specific second-floor unit with new cabinets and appliances in Dorsey Gardens, which I personally toured and clearly requested . Despite that, after almost two months of waiting and multiple unsuccessful attempts to reach management, I was told to sign for a different 1st floor apartment than the one I had reserved with a deposit. Most of the time, calls and messages go unanswered, which made the situation even more frustrating. Very disappointing😞. I wish the general manager would reach me at this point

Shady company! Lived at Forrest Hills for three years. When I moved,the apartments I moved to sent a rent verification to Forrest Hills. Assistant manager stated on the form I met all of my lease requirements and had 0 lease violations. I also have email stating they didn’t have to clean it because I left it in such good shape. I put up $2,000 deposit, $1600 of it was for two cats. You don’t get your pet deposit back but when I inquired about my $400 deposit I was told I didn’t meet my lease requirements. The person that told me is the same person that stated on my rent verification that I had met all of my lease requirements and had no violations. Sent email to corporate with all my documentation and no one contacted me.

My daughter and son-in-law moved into Chestnut Ridge 17 months ago. Their experience has been extremely frustrating. The apartment was not ready on move in day and promises of maintenance repairs took months after move in. Office staff ignores service requests such as lack of air conditioning for weeks (95° weather), screen repairs, continuous water damage in basement, poor air quality and ventilation, plumbing issues, etc. The lack of communication with property managers is unacceptable and formal complaints will follow. Paying tenants should not be subjected to such conditions. Tenants are told to absorb their own cost of damages. Very poor property management.

Oaks at South Park just sent a text to it's residents that the group of basketball players who meet and play on Tuesday night need to pay a 150 rental fee because they are not all residents. Really? Come on cooperate, stop these stupid money grab rules. You're already overcharging resident rents as it is. That's why there are so many moves and vacancies. And get a real property manager for Chirst sakes!!!