HallKeen

Courtney Regan is the manager of my apartment building in Weymouth. I was the first resident to live in my unit and have renewed yearly since. She’s responsive always & beyond helpful!

They are the MOST UNPROFESSIONAL management company. They DO NOT return calls or emails. They made a financial error on my application, I corrected the error as they requested with four paystubs...in a timely manner via fax, email & overnight mail...I've left countless messages and they will NOT reply and don't answer phone calls! Maybe it's time to report them to HUD because I qualified & had all my documents and application in on time...they even sent me a confirmation letter, lottery number and link! NOT ACCEPTABLE! Why aren't they using local housing and section 8. Community should be first not out of towners

I don't know where to start all I can say is I'm glad to move out of Woodland Apartments in Coventry Rhode Island because some of the staff members are extremely rude, first I will start with Renee the leasing agent, she always complains and she acts unprofessional by being rude to me and to other tenants when doing yearly recertifications, she lied to me about mailing me a new copy of my recertification letter and didn't confirm my move out date Next I will start with Christine the property she hides in her office doesn't come out often and she's rude and unprofessional, Mark the head maintenance guy is lazy and very rude me and other tenants don't like him, Carolyn the coordinator is extremely rude, the only two staff members that are nice and professional is Trish the secretary in the

They are all about money money for themselves they've been violating people's rights at their senior complexes and 55 plus complexes. Making people wait 30 days or more for reasonable accommodations for disabilities or to move apartments because of their disability. The Americans with disabilities act says prompt reasonable accommodation The Fair housing act says prompt reasonable accommodations. I waited 90 days and did my paperwork twice. You can't ever call upper management to complain about the local management they make it virtually impossible to get a hold of anyone You can only leave a message that they route back to your facility you're trying to complain about which you're getting nowhere by complaining to the manager's at your facility. It just goes on and on and on and on and on

Very Very unprofessional company! For a lease of 12 months; they took 8 months to confim that we are added on lease and share us portal account for rent payment from the move-in date. But still they did not share lease document with us to agree & sign; and expect us to pay rent on time. After 5 months & multiple follow-ups for lease document, management says "we lost the document you submitted at beginning" and asked us to submit documents again. Post re-submission of documents still it took them 3 months to add us on lease. I re-iterate they did not share with us lease agreement to sign even after we asked and followed-up for it. Not even till now when our lease is ending. How irresponsible you guys are ? You have such lazy employees. They are never available in their office or on calli