Encore Apartments

I had to move unexpectedly for work and had a very short time to pick an apartment. Althea was AMAZING showing me the place and making sure I was happy since I was coming sight unseen. Once I arrived, the leasing manager, Audrey and Althea made sure that I was taken care of promptly and communicated very well. The maintenance supervisor, Ryan was wonderful tweaking all my requests to get settled in - he even gave me some great insider advice on the restaurant scene in Redwood City! Encore Apartments have far exceeded my expectations and I am so glad I chose them out of all the apartments in the area. I even broke and agreement of another complex just so I could be here and I couldn't be happier! Encore is convenient to all things Bay Area: Menlo, Palo Alto, San Mateo, San Carlos, the Air

I lived in this apartment for a little over 18 months. Overall, it is a great place to live, and the property is generally clean and feels safe. When I first moved in, Scott and Alex were the property management team, and they were excellent to work with. They were friendly, responsive, and easy to communicate with. Unfortunately, after a change in ownership and management, my experience became significantly more frustrating. Some of the main issues I experienced after the transition: • The transition to the new management team felt disorganized. We were repeatedly asked for audits and documents, and were told that some important documents were missing, which was concerning. We also received frequent midday phone calls requesting paperwork, which was disruptive and frustrating. • Our r

This is my second year living at Encore Apartments, and I truly enjoy it here. Very good location.The building is modern, everything is well-maintained, and the appliances are of high quality—especially the European-style washing machine, which I really appreciate. The management team is always welcoming, professional, and genuinely cares about the residents. They respond promptly to any concerns and do a great job of keeping the environment comfortable and pleasant.

Come one, come all! One of the most stressful things they say in life is moving. Encore, a luxury apartment experience; with Jonatan, Louiegi, and the maintenance team, the move was smooth and stress-free. We are now making our new place our home, and even in that transition, most sales teams will forget you and move on to the next lease. Not this team, they have been providing us tremendous help in getting us settled into the nuances of our apartment. They are super quick to respond and very helpful and courteous about our needs. We would recommend this place to anyone! Merry Christmas Encore Team, Community, and Owners

I toured this community recently and had such a great experience. The team was super friendly and easy to talk to, which made the whole tour really enjoyable. I was looking for a 3-bedroom but just barely missed out on one. When another opens up, I definitely plan on coming back to check it out again!