EF Burke Realty Company

I would give zero stars if possible. Listen to every other review that tells you to not waste your time. Unfortunately due to finances, we are unable to move at this time but we have needed to contact the Erie county health department as well as a tenants rights lawyer since living here. We live on the ground floor and have had sewer backup into our tub every 6 months. We just had it happen yesterday AND today. The office lady basically laughed at me over the phone when I complained and told me there’s nothing they can do and told me this happens at most of their buildings. She’s the worst person to have to interact with and clearly does not care about the tenants at all. They only care about money. They told us they had a plumber come check it out, that never happened. Maintenance doesn’t

My experience with EF Burke has been nothing but amazing from start to finish. From the leasing agent I originally dealt with, to their property manager, and now their maintenance staff.. everyone has been incredibly kind, knowledgeable, and professional! To be honest, I was a little wary after reading past reviews, but my experience could not have been any more different!

I have only lived at Birchwood Apartments for 6 months and it has been a horrible experience. They refuse to fix anything that is broken and when you call for it to be fixed they are rude and blame you. Some lady named Kristen called screaming at my fiancé because we haven’t had heat and wanted it fix. Why am I paying 810$ for heat included if ours doesn’t work? She was rude, unprofessional, and honestly quite dumb. I’ve never met a person who thinks having working heat is a privilege. Eburke should not be allowed to rent their apartments until they get new maintenance and managers. We are getting out of our lease ASAP and will make sure to never rent through them again. This was our first time renting an apartment and it has been a nightmare. They are so beyond cheap it’s disgusting. Do

I lived in Camelot Village Apartments for 2 years. My wife had our second son a couple weeks after we moved in. Our oldest was turning 3. The whole apartment is carpeted - the kitchen, the dining area... everything but the bathroom floor. Over two years, we had two small children eating in the dining area. We cleaned the place well upon move out, but there were a couple of small food stains on the carpet in the dining area. I called the Burke Reality office in Orchard Park after move out to settle our last month's rent and inquire about the security deposit. There was a new Controller, so he needed to get some information and get back to me, but he said he would get back to me. He never did. I called him several times, but not once did he return my phone calls. He said everything should b

The storm response was excellent. They worked day after day to keep the parking lot open. When the storm was over they continued to widen the lot and parking spots. Sidewalks were taken care of and salt was used when possible. All around good job by the crew at Birchwood Square