Crescent Apartments Wauwatosa

I recently toured this lovely apartment village with team member, Lexie! The facility was pristine and gave off a “luxury hotel vibe.” The common areas were clean and peaceful. The outside areas were nicely appointed. I have lived all over the world and Crescent ranks at the top of my list of great living communities. I knew I had found where I wanted to be over the coming year. On another note, community manager Lexie was highly professional, knowledgeable, kind, and accommodating. I look forward with much anticipation to living in Wauwatosa and joining the Crescent community.

I hated here!! The crescent apartments are VERY overpriced expensive apartments!! The apartments aren’t updated they’re VERY tiny and not worth the price. You get charged for EVERYTHING, they penny, nickel and dime you! You got charged for receipt fees, sewage fees, garbage fees, hallway, fees ect.. it’s very unnecessary!!

So here is an honest review from someone that has lived here for years, you do not get much for what you pay and the building is in the business of nickel and diming any chance they get. Firstly, the rent is way too high for the area or space. They are taking advantage of the proximity to the highway and hospital. Mandel manages a number of apartments in the area and it’s almost like this building is an after thought. Although be pay for trash, the trash chute is always broken, recycling over flows. Despite paying a hefty amount in rent, trash, water, parking, we are still charged for the utilities for the shared area . I think this is my main annoyance, you have charged us for everything, yet you’re charging each apartment ~$13 each for the cost of utilities in shared area. $13 is negli

My boyfriend lives in this building and when he asked the property manager about adding me to the lease, she told him that rent would increase $550 per month and he would have to resign the lease. She was incredibly dismissive of the questions we both had and it took her days to get back to him, making it impossible to make any sort of timely decision. There are several property managers at this place and you never know who you’re going to be dealing with. Also the parking garage constantly has trash everywhere and the common areas are not kept up well.

While the apartment units and facilities are nice, I would not recommend living here based on the experience my boyfriend and I had with the community manager, Stacy. She did not communicate with us in a timely manner or with respect. Despite multiple requests to speak with her directly regarding a situation she did not reach out. Also, when we finally received a response, she referred to my partner with a completely wrong name. When choosing a place to live, I think it is equally important to choose a location with kind and considerate management as it for it to meet your other expectations. I will note that the leasing manager, Jill, is amazing and in no way contributed to our overall negative experience. She was so helpful and kind with every interaction.