Woods of Fairfax Apartments

Absolutely amazing leasing office! Special shout out to Gary!! He was incredibly friendly, knowledgeable, and welcoming. He not only gave me a tour as soon as I arrived, but filled out the application with me online afterwards. The environment here is friendly, welcoming and I immediately felt at home. You can tell the staff here go out of their way for the tenants. I would absolutely recommend this complex to everyone!

I've been living here for a year and I'm content. When I moved in a year ago, I was working with Ms. Jacqueline Guerrero, who I was really pleased with. She was very friendly and helpful for me to settle in the new place. 😊 In most cases, maintenance work orders are completed within two days; however, in some cases, they may be delayed by up to five. Rental office staff are very helpful in resolving your maintenance work order(s), but all they can do is notify the maintenance staff of the renter's dissatisfaction and try to execute your request(s) as quickly as possible. One thing I can say about ‘The Woods of Fairfax’ is that it is surprisingly quiet to live in, with the exception of the barking dogs of the next-door neighbors.

I lived there for two years. In terms of maintenance and fixing household appliances, it was very poor during those two years. The dishwasher didn’t work. The maintenance workers would come and say it was fixed, but they only did a quick check and left without actually repairing anything. The heating system was also broken. Even one of the lobby staff, a woman, had bad teeth, smoked there, and her attitude and behavior were very rude. I am truly disappointed and frustrated.

So Grateful for the Amazing Leasing Team! I want to thank the leasing office team for making my time at Woods of Fairfaxsuch a great experience. This has been a wonderful and comfortable home for me and my kids. I especially want to thank the leasing manager Monique for all her amazing help. She is always kind, patient, and very understanding, and at the same time, she handles everything with such professionalism. She is always available to answer my questions and respond to my requests.

I relocated out of state for work after settling all charges that were communicated to me and providing a forwarding address. After moving, I received no notice—by mail or email—of any remaining balance. Months later, I was unexpectedly contacted by an aggressive debt collection agency claiming I owed a small fee. This was the first time I had ever been made aware of any additional charge. Confused and pressured, I paid under duress, concerned that failing to do so might lead to further consequences. I later investigated the agency and confirmed that it appears to be legitimate—but the fee itself, given the complete lack of communication from the housing office, does not. According to the collector, my account had already been transferred to collections without any attempt to notify me d