West Homes at Hardins Landing

Avoid buying from West Homes at Harding Landing. The homes are built as quickly and cheaply as possible and the lack of craftsmanship shows. We had cracked cabinets during our walkthrough that were pointed out and never fixed. After the inspection, they didn’t want us stepping foot in the house again, which felt like they were trying to hide the poor workmanship. Communication was frustrating and dishonest, especially with Hannah who avoided addressing concerns. Once you close, don’t expect much help. Unless you repeatedly chase them down even after the one year warranty check, issues are ignored. Buying here was a huge mistake.

This was by far the worst experience I've ever had—avoid at all costs. Hannah was consistently rude and completely inflexible throughout the entire process. Despite having already signed off on the house, major changes were made without any communication or approval. Was planned for a side entry 2 door garage and built front entry 1 door garage. The quality of craftsmanship was extremely poor, with tiles noticeably misaligned, cabinets not even the same shade of color, & here lately the concrete top layer flaking off caused by too much water in the mix. They were completely unwilling to fix any issues. They stated that they would sooner let me out of the contract before they would fix anything. You simply can't be sure what you're getting— I strongly recommend staying away from Hannah & We

Hannah was a pleasure to work with. She was very organized and knowledgeable. In addition to knowing the houses, she also knew everyone in the neighborhood, and called them by name. That is someone who cares about the people she sells houses to.

Stopped by an open house a few weeks back that we saw as we were driving around. The neighborhood and houses were very nice, and the agent was very friendly and helpful.