Washington Crossing

I have been a resident here for going on 5 years now. The property is great, the amenities are great, and the staff is very nice. I have never had any issues or problems in the 5 years And just last month I decided to stay another year here. In the Woburn area I think Washington Crossing gives you all the benefits of any luxary apartment community at the best prices too. If your thinking of moving or relocating you should do yourself a favor and look into Washington Crossing, I believe you will be quite pleased and impressed.

I’ve been living here for almost two years now and I couldn’t be happier. The property management team (Breanna & Emmie) are amazing. They go above and beyond to make my stay here happy and comfortable. They handle all issues with urgency regardless if it’s an emergency or not. The maintenance team here is great as well. If there is an issue with plumbing or with an appliance they also fix them in a timely manner. The residents here are friendly too. Everyone here has a common goal to keep the complex peaceful and enjoyable. The unit’s are really nice too, very spacious, with washers, dryers and dishwashers. I highly recommend Washington Crossing if you’re looking for a wonderful place to live.

We lived here as tenants from September 2020 for three years. I want to state facts about our move-out process so others don't experience what we went through. On September 7th, when I went to the office to return the keys, I informed the Assistant Community Director about the partial damage to the carpet. She mentioned that since we had been renting for three years, we would not be held accountable for the penalty due to the minor carpet damage. However, on October 6th, we were notified that we owe a fine of over $1,300 to replace the entire carpet, saying that they’d be charging 3/5 of the entire price of carpet replacement since we lived there for 3 years. If not paid, they informed us that it would be handed over to collections. We are deeply disappointed by this apartment’s inconsiste

Back in July 2025 I was looking for an apartment and put down a $300 holding deposit. I was not selected and despite multiple attempts to regain my holding deposit this company, Washington Crossing Apartments, has decided to not comply with applicable Massachusetts State Law. A Police Report is being filed and legal action will be taken.

After moving out of this apartment, the management charged us $672 for countertop replacement. When we moved in three years ago, it wasn't in pristine condition. I never thought of the furniture as brand new. Some parts of the countertop coating were not adhered well, but I brushed it off as no big deal. Laminate countertops typically have a lifespan of 5-10 years, but management stated that the lifespan is 30 years and because of that they’d charge us for full replacement. It is ridiculous to suggest that even the lowest quality laminate countertop that we’ve used lasts 30 years in their books. As shown in the picture, there was no special damage that we did to the counter top that's not within normal wear and tear throughout 3 years, yet they're charging us for the full replacement cost.