Veracruz Apartment Homes

I Rented Nearly My Full Lease It will be over in a Few Months I Rented a 1 Bed/ 1Bath, I Been Renting Almost 1 yr And I'm Going to be Honest Here on my Review Maintenance Staff is Hispanic and Very young Individuals Nadia Is Awesome on Resolving Issues she is No Longer here they have New Staff They Do Alot of Patch Up Work but the Units are Old, I Do have Small Roaches and do my own Pest Control not a Issue,I Got a Super Deep Walk-In Closet, I Did Get a Old Refrigerator and Didn't feel safe about storing my Food inside so I Purchased a Brand New 1 at my Own Expense $250, I Did Have the Post office Break My Mailbox Lock and ReInstall a New one $40 Because the Old Tenants Had the Original Mailbox Key UPDATE The Rent office Tore it Off and Installed their Own Although I Provided a Spare k

Please be careful with this company I have been dealing with Rosa . They will take your money and put you in the bottom apartments even though there reviews says they get broke in to a lot. Very unprofessional and nasty with people can't get in contact with any corporate

Do not move here hot water works some time bugs Rochester they do not exterminate they put down powder basic apartment and they still don't fix anything.

Apartment are ranned down they don't fix anything they have bug rats in the grounds of the apparment by the trash can and trash be all on the ground pool doesn't work the park is so old the kids don't want to play on its not an great place to live with an family it's not up to date either

The Management staff is very unprofessional and not very knowledgeable. They are not following the time schedule of the hours of operation. They are never open on Saturday when it says that they’re open from 10 to 2 the manager and staff leaves early through the week. They are open until 5 PM, but they leave at 3:45 and 4 o’clock on Friday and that is very unprofessional. We came to make a payment to get our keys in the management. Staff had left and we were not able to move in until Monday because the staff said that there would not be there on Saturday even though the schedule says you’re supposed to be open