Tierra del Rey

Horrible Horrible Management, all utilities broke (washer/dryer, dishwasher, and microwave) within our first 2 months. Took weeks to get them replaced. Water went out multiples times in our 1 year of living there for hours. Lastly, they sent us to collections for a bill on that we disputed for the shower which was not true and we sent multiple pictures. They never got back to us on our dispute and never reached out again and then sent us to collections. Our deposit of $700 was cancelled out by random charges on our apartment that were not true and they ended up sending us a bill for $173. We have pictures of everything and documentation. They are a fraudulent organization and I would not recommend anyone live here.

The building is fine, I’m giving it 3 stars because they are understaffed and UDR is cheap and profit hungry, but the folks actually working here in Marina are worth shouting out. Cy and Harrison with the resident services team are overworked and under appreciated. Both have gone out of their way to be helpful and kind. The maintenance staff is basically nonexistent, other than Jay, who is an absolute shining star. My man handles all their properties around here and is responsive, professional and always willing to do what he can for the residents. Without him, I don’t think the issues I’ve reported with my unit would have been resolved anywhere near as quickly as they have been. And I don’t know his name, but the facilities manager that makes sure the property stays clean is a wonderful g

If I could give this building a rating of zero stars, I would. To anyone even thinking about living here, let me be brutally honest: this building is an absolute disgrace to the concept of housing. The management company is so grossly negligent that they’ve practically turned the building into a playground for trespassers and lawless hooligans. It’s not just bad, it’s a dystopian nightmare. We’re talking about rampant illegal activities right under everyone’s noses, with drug use, non-residents wandering in and out, and a total lack of safety. It’s like the Wild West of apartment buildings, and management is nowhere to be found. Honestly, this building should be condemned. The city should shut it down immediately. This is beyond just negligence, this is willful neglect and total disrespe

ROACHES, STILL!! As for the response given below: the pest control issue is ONGOING and the vendor has failed to visit the site on the last 2 scheduled visits, which wastes everyone’s time involved. They missed just yesterday as well. The online maintenance request system has been down and is down at this exact moment (I just checked), and we have had to directly text the property for our concerns. I also did not receive any response to my last two emails or texts concerning the issue from the property or the agents at corporate. The German roaches are entering good areas and food utensils, including climbing to the top of the refrigerator and into the pantry. Baby roaches have also climbed onto food as we eat and or utilize the kitchen area, completely filthy. We purposefully do not coo

I lived at Tierra Del Rey (building 1) for 8 years due to the convenience of the location and not wanting to spend time moving. I finally decided to move out this month (May 2023) and I am so happy to be gone. There have been major issues over the years including: * The bathroom/closet flooding (and not getting it fixed for weeks) that caused clothes damage and water mold damage even after maintenance left. This issue reoccurred multiple times, over the first few years, before UDR finally replaced the entire HVAC unit in the apartment to remedy the issue. * A kitchen ant infestation due to the major construction project next door * My bike stolen right in front of my door (the bike was pad locked). Management said they reviewed the security tapes, but did not see anything. * The enti