The Preserve At West View

I lived here for 3 years and overall had a great experience. The leasing office staff were always friendly and professional. Maintenance was pretty good. They were always quick to address larger or more serious problems, which I really appreciated. Smaller issues though, sometimes didn’t get the same attention but would eventually get resolved. The property itself was clean and well maintained. Parking could feel limited at times, but there was always a spot available somewhere — it just might not have been directly in front of my building. Overall, it was a comfortable and reliable place to live, and I’d recommend it to anyone looking for a well-managed apartment community.

Sonya in the office is an angel! Sonya & Liisa go above & to beyond every day to make you feel at home. By far this is the best customer service in the area. Our apartment is spacious & perfect!!! 7 months later.... The management team here is incredible! An HVAC unit needed to be replaced. Corporate had it removed & installed in a timely manner with Chris on the Maintenance Team's supervison. When the ice storm hit in January, Sonya in the office along with the new head manager Chelsea had the sidewalks salted twice & shoveled. And the parking lots were cleared by a bobcat! Dee on the Maintenance Team is always active- with a smile- getting things done!!! Grateful for all of the team's hard work!

The screen name is used for personnel protection reasons. The apartment complex is A-1 in my book. The staff is courteous, friendly and takes care of maintenance details quickly. Very pleased with my apartment and enjoying living at West View

Apartments and grounds are kept in excellent condition. Work request or work orders are responded to immediately. Located near Wade Hampton Blvd with a wide variety of restaurants and multiple grocery stores within a few miles. Staff is friendly and courteous. This is a pet friendly complex. However, they make sure that those of us without pets do not have to deal with droppings or animals running loose in the complex. They host barbecues and activities for tenants on a regular basis. This is a very Nice place to call home.

I’ve lived here for 8 months, I’ve been waiting on maintenance for the majority of the time. My sinks don’t drain, my blinds don’t go up, and I’ve seen no sign of maintenance (and my apartment was supposedly newly renovated). When they do come, they barge in without giving you enough time to come to the door. The pool was only open for 1-2 weeks, the yoga room lock is broken and unavailable for use, the gym is always over 80 degrees, the dumpsters are always disgusting. They only have 1 caretaker - they really need 4-5 to properly take care of a place this size.