The Park at Village Oaks

So first let me say that we have lived here for 3 1/2 years because they were the cheapest apartments we could find in a safe area. However, in that time, the apartments have gone through like 4 owners and 5 office managers. The quality of apartment versus the cost of rent is not even in the slightest. We have great neighbors and our maintenance guy, though stretched forever thin, is very hard working. But there are constant issues. We were offered an upgraded apartment on the first floor to resign our lease. The only upgrade we got were wood floors instead of carpet. Everything is outdated. We still have a busted toilet that hasn’t been fixed and there is a blockage in the air duct system that keeps me from using my new dryer. To make things worse, the apartments are now in foreclosure so

This place started off fine. I moved in 2+ years ago. Lately, under Valor Residential Group, all the amenities have been shut down. No laundry, no pool, no gym, nothing. Nobody has been in the office either. I’m moving out and have not been able to contact anyone within the company to let me know how to turn in my keys. Not even the parent company responds. (2 p.m. on a Wednesday, by the way). Don’t move in here. Although I suppose you can’t as you can’t even schedule a tour.

Please be aware. Even if you do give them a 60 days notice that you leaving you will not receive your deposit money back. They will tell you that they do not have a tenant to rent your apartment right away and will take your deposit as an excuse for that.

Do not rent here! I reserved a unit in February; paid my deposit and signed a lease. My move in date was May 30 and 1 month before my move in they called me and told me they were cancelling my lease due to transfer of management. I was told I would get my money refunded to my bank account since that is how I paid and it would be the quickest way to receive my money back. Fast forward 1 week and I get a text that their system is having issues and have to mail me a check. Not to mention their is not a physical person at this apartment office and I have to call Valor Residential who is the owner and they never answer their phone and barley contact anyone back within a reasonable time frame. I finally got my check in the mail and was able to deposit it. Now I have 3 weeks to find a place for m

I have lived here for 6 years. When I moved in, it was a great place to live. We had an excellent property manager, excellent maintenance guy named Joe, nice community, well maintained. It has since been bought and sold a few times. The current owners, who haven’t owned it that long, have ruined this place. We have been told it’s in transition, while it has becomes a run down complex. The grounds are not being maintained. The pool is green, In need of maintenance for months, no onsite maintenance, individual maintenance needs are not being met from flooring to air conditioning to bathrooms. We have been told we are still to pay rent , which is high, and even though they have abandoned this place. Valor Residential out of NY has not responded to phone calls, though their name is on our prop