The Palms Apartments

Lived here for one month shy of 6 years. Julia proves that when someone knows their job things go smoother. The complex is older but now that a skilled manager wants things to be in good repair it's turning around. Only downside is the prices for apartments is way to high in the market right now. It's going to take a smart owner to be creative enough to change the prices to an affordable level. Things stay this high and a bubble is going to pop and everyone will suffer.

I loved living here. Julie has been so kind and she definitely works with you. She made everything smooth and run well around here. We appreciate all the support here. I definitely give this place a five star.

I would have given negative stars if possible. This property is owned by the worst landlady ever. My time living in the apartment was one year. It was my only year in California, and it was ruined by Nicki, the landlady. I had to move due to college problems, and Nicki seemed nice enough about it in person. We moved out before the end of the month and she let us pay a portion of the rent. Then two months after moving back to Ohio, I got a call from a debt collector saying they were ruining my credit due to $77 I apparently "owed" her. I had called Nicki a total of 5 times prior to this phone call asking about any debt I may have had with the Palms, and she never returned my calls, had someone tell me she was on vacation, or simply too busy to talk to me. I had my credit ruined by that woma

The manager seemed nice in the beginning until we decided to move out. Our lease ended on March 31st and we thought we were gonna stay but we changed our minds due to the rent is going up to $1599. Why pay this much when they dont even have a pool or jecuzzi or anything like that.? In Santa Rosa its cheaper and they have pools included etc for the same price or cheaper. Now we have moved out and 2 weeks later we get a call and nikki tells me that theres a different older fridge then the one that was put in? When we've had that one since we moved in and we live right across from her lol. So these people are crooked and she finds anything to keep your deposit .! Do not move here worse experience ever. These people dirty!

The manager is VERY rude. I called politely to address a concern with one of their tenants and "Julie aka Manager'" had a response of "why didn't you contact the Night manager if it is happening at night"? Why would I have to call at night and why is that your concern when I called? How about address the actual issue not when I called to complain about it! I would assume that I would reach an actual person if I called during the day that is why I called at that time and unfortunately for me I reached Julie. WHY NOT DO YOUR JOB AND ADDRESS THE NUISANCE WITH YOUR TENANT!? THERE'S A GENIUS IDEA. JULIE HAS THE MATURITY OF A 2 YR OLD AND THAT'S A STRETCH. THIS APARTMENT COMPLEX IS TRASH & ALWAYS HAS BEEN. DON'T WORRY NEXT TIME JULIE I WILL CALL THE COPS LIKE YOU SUGGESTED SINCE THIS WAS TOO MUC