The Landings at Houston Levee

I have to leave a review about our property’s maintenance. 1 thing that is ALWAYS constant is the way these guys take care of the property and they ALWAYS go above and beyond for me. The poles in my closet(the clothes hanging poles) collapsed due to me having too many clothes on them🤦🏼‍♀️The guys came in and put in extra support in my closet and even came back to make sure the support was substantial. They always exceed my expectations-I always feel taken care of. Thanks guys for all you do!!

Was doing great on repairs in my first year leasing here but as soon as I renewed and submitted a maintenance request for my living room light that went out, no one has come to fix it. It’s my second request to get it fixed since maintenance didn’t bother to fix it the first time and marked the request as fulfilled. Very disappointed. I’m definitely re-thinking leasing again here next year

Wish there was a such thing as 0 stars. I applied here for an apartment. I made multiple phone calls during normal business hours. No one would answer. I needed help with changing over a payment method after applying. No response no answer. Mind you, everything is online. So when you apply you don’t get a call. Just a confirmation email. I even went in person at my scheduled time to tour. I was told that the website is down and that touring in person is not available. The website was not down and there should have been some note stating that there are no in person tours before wasting a 45 minute drive just to be turned around. I felt like I was turned away immediately as I walked in to a young lady who had arrived late with McDonalds. No help what so ever. A week passes and I get an email

The building had an infestation of fleas and roaches that management was unwilling/unable to get rid of. Hired an external pest control service only to find out that they knew about the problem before renting out my unit. Cost me over 500 in flea treatments and vet bills. Cops are CONSTANTLY being called to the complex for domestic disputes, violence, and drug activity. The “gated” community that they advertise is a complete lie as the gate has not worked a single day and stays open 24/7.

I’ve had trouble with my heat not working since the start of winter. I originally placed a maintenance request on November 11th. Was told to run the emergency heat option & they would recharge it when it warmed up outside. Again, it stopped working & only blew room temperature air. I placed another request on 12/4, same thing. Placed another request on 12/9 & after a few days I was told that the outside unit would be replaced the following week. It’s now January 2nd and I haven’t received one update. I had to send a message which no one replied to so I then called today to be told again that it would be replaced NEXT week. They asked ME what was wrong with it, I’m not maintenance here why would I know that?? I’ve had to run the emergency heat option this entire time and I guess it’s not gr