The Elms at Centreville

I’ve lived here for a most a year and have had a really positive experience. The community is clean, quiet, and well maintained. Maintenance requests are handled quickly, and both the maintenance team and office staff are always responsive and polite. It’s been a great place to call home.

I’d warn anyone considering this property to be careful. They will absolutely price gouge you. I had a really bad experience trying to rent here. I was fully committed to a specific apartment, and out of nowhere they raised the rent $179 a month on the one bedroom because I didn’t make a decision within a 48 hour “quote” window. It was just a basic inquiry, not something I could realistically decide on that fast and also because they wouldn’t let me smell a unit before signing on the spot that day By the time I told them I was ready to apply, they bumped the price and also made special accommodations for someone else to rent the unit I wanted, but not for me. It was a completely unfair process and I wouldn’t recommend dealing with them.

Unfortunately, I will not recommend this apartment complex to anyone at all. I moved out less than a week ago after living in Elms at Centreville for 2 years. I admit that I enjoyed my stay there and the maintenance and office staff have done their jobs properly. However, when I moved out, I received a "Final Account Statement" equivalent to half my rent of a 2 bedroom apartment. I was charged for "carpet replacement" of the entire apartment, even though we only stayed there for 2 years. We were expected to leave everything in the apartment "as we just moved in". When I called the leasing office for explanation, I was given a bunch of jargon on the lease agreement not taking into account the common sense that you CANNOT keep a carpet in prestine condition while living on it for 2 years. Th

Don't forget to tell the office the instant you get a rental car, because if you forget they will tow it at your expense the same night that you pick it up with no remorse. Good luck out there! Edit: Thanks for reaching out Elms, but you have no real desire to help your residents, so you'll have to excuse me for not believing you.

5 stars for the move in process. It was very easy, and the office staff is incredibly helpful. Emily and Mauricio helped us a lot, and Emily was especially patient and helpful during our orientation. Our main reasons for choosing here were: -The apartments use the space very well, and they have a lot of natural light. -Parking is a thousand times better than other apartments we’ve been at. -The neighborhood actually feels more lived in. So far, happy with our choice.