Strombeck Properties

Staff is rude. Not sure why folks take jobs that require answering questions, but this is the second time I've tried moving to a Strombeck property. The first time a woman by the name 'Jessica' was actually kind and supportive. But when I had called about a facetime, recorded video tour or pictures of the actual unit -- another staff person answered. And they hem and hawed about it, lying. I'm coming from six hours away and wanted to make a fast move. But I wanted to see the unit before signing for it and when I asked if they could share photos her response was so unhelpful, "Um....it would have to be....next week...." Photos never came. This time around, I sent a follow-up email after applying. The person who responded was very brisk before altogether dismissing me to ANOTHER person to

We leased a studio apartment at Parkway. None of the students except Freshman are guaranteed housing next school year, so we had to start leasing now, even though we’re not using it this summer. We were already bummed about that, so it says a lot that despite the situation, the leasing agents made the process very pleasant. Brianna and Jessica were very responsive, professional, and friendly. The apartment was as expected, and cleaner than expected with new paint. It’s very close to the university. The grounds were lovely and well cared for with trees, flowers, grass, picnic tables, bbq’s for outdoor grilling, and a small waterfall. There were lots of birds singing. It was quiet at night. We felt safe there.

Been renting from them for 6 years. Never had a bad experience with them the ladies in the front office I have never had an issue with. Simone worked with my subsidize housing program and helped me get off the streets. The studio I live in is a little small and the walls are thin but other than that no real complaints at all. With my bad credit they were willing to give me a chance and here I am still. Thank you Strombeck.

Slumlord, ripoff, wrongful charges. Ignored me multiple times when trying to extend lease a couple months. Ignored my claim for tenant referral and failed to pay bonus they advertised. Increased my deposit by $300 even though they made me use a co-signer. Charged excess rent of $29.16 even though I paid for full term in person. Theft. Charged $374 for “cleaning” on a 200 sqft room that I already cleaned. Unit was covered in dirt and mold when I moved in. Dragged their feet on returning what was left of my deposit preventing me from finding a new place to live. They tried to increase my rent higher than I could afford. Created another homeless veteran. Sick of corporate greed and shady business practices. Will look into BBB. Despite strombeck reply, I did turn in inspection sheet, there was

I have rented with Strombeck for about four years now and I would definitely recommend them. They are reasonable about most stuff especially when you communicate with them. They are compliant and friendly towards documented assistance or service animals. They keep their properties up to date and maintenance responds quickly to requests even when it's not an emergency. The only reason I took one star off is some of their apartments can be over priced for the amount of square feet and in the Hidden Grove 459 building the smoke detectors are a few feet from the stove so naturally they go off all the time. Overall I have had a very positive experience with them. Updated: I decided to change my rating from four stars to five stars because they really are that much better than other landlord