Stratford Arms Apartments

Lashawn Shy is not a truthful person or proper manager please watch out for her. She will get you to pay $350 and say she would help get you approved and get you your first and second month rent half off just for you to be denied and you lose $50. This is not acceptable at all, and I hope someone do something about it and it’s not fair to people who are here trying to find a place for the family to stay and people are taking money from them in their family. God know and I know what you said and done. Please do not apply here. They tell you that they do not go off your credit they just wanna do a background check and make sure you do not have any evictions. When I was denied, she told me I an apartment on my credit and that was a lie. they get you to pay 350 bucks and then within two m

Current resident going on three years here and I have mixed feelings about the place. It’s cute on the outside and provided us with the space we needed BUT this complex in simple terms is an “expensive hood”. The dumpster area near building J stays littered with trash from illegal dumping and for some reason the residents don’t realize that the open top dumpster is not for food waste so it consistently smells like literal roadkill when you walk outside your $1400 or more apartment. I’m sure some units are in better condition but in my unit, the floors are crap. we can literally hear and feel the neighbors walking in their townhouse amongst other things and we even smell when they are smoking. Maintenance doesn't fix anything. They just plaster stuff up and paint over it. The bathtub is le

I am giving this review as a 9 year resident at Stratford Arms. I have seen the leasing agents come and go! I’ve seen the changes from us being with Jamco to Peak living. Ms. Lashawn has been one of the best leasing agents I’ve ever met in my life!!!!! Her poise, patience, kindness, grace and the WE CAN attitude is rare now yet she embodies them all. She has made me feel comfortable to speak my mind and she respectfully listens and executes with her best foot forward. She’s amazing ! Thank you Ms Lashawn, you’re an angel.

I called and inquired about renting and the woman who answered names Ms. Lashawn was very nice and helpful. I had a question for her about the renting process and she told me to call back after she asked her manager I guess. I called back several times and got no answer. I came to the property one day during business hours and saw a woman walk into the leasing office. Apparently she locked the door and did not answer when I knocked or answered the phone when I tried calling. Very unprofessional and I ended up renting with another community that had better customer service.

I originally rated this property 2 stars out of frustration. Over the course of 5 months I tried to contact their office for general information to help decide if I wanted to move here in the future with no response. However, when I did speak to the community manager she was beyond exceptional. She took her time to explain and answered all of my many questions without rushing me. I understand why calls go unanswered because she really took her time to give me undivided attention. This property is well kept with working residents with decency that help keep the property maintained.