Saunders Crossing

I called five times and after a week of no response Saunders Crossing made me come in person to tell me that there are no accessible apartments to see. I called and was told there are accessible apartments on the ground level and that a leasing agent would email me sometime during the week to let me know which accessible apartments are available for my move-in date and that this email would arrive before our scheduled apartment showing. I never received that email. I called multiple times the day of the scheduled showing asking if the apartment being showed would be accessible and was told each time that a leasing agent would call me. I did not receive a phone call. I arrived and discovered that all but one building have stairs just to enter the building. The leasing agent told me that t

Russ is always very helpful he is very compassionate when ever I have an issue and if he cant resolve it right then and there he always finds a way to do so whenever he decides to retire the.property is definitely going to suffer a big loss and thats probably when I hopefully will also be moving

Maintenance crew are very diligent. They came to fix my closet door the next day of the request.Very pleased with their promtness and efficiency. Another service request fulfilled!

I'm a current resident and overall, I'm really happy living here. The management is great, and everything else about the community has been a positive experience. My only wish is that the laundry area was cleaner and the machines worked a bit better and that the pool schedule be more flexible, since when one is coming home from work they are practically closing it.

I’ve been living here for almost 4 years, and overall it’s been a great experience. Management has done an excellent job accommodating my needs—especially Matthew and Mariely, who are always professional and helpful. Maintenance is also quick to respond whenever I submit a request. My only suggestions would be to keep the pool open a little later, clean the common areas more frequently, and consider not increasing the rent so much each year. That would really help long-term residents like myself. Still, this has been a great place to live, and I appreciate the team’s efforts!