Real Property Management Platinum

I would like to express my sincere gratitude regarding RPM. RPM demonstrated excellent customer service while maintaining my rental property. I would like to acknowledge Barbara. Barbara was absolutely fantastic from the first day we met with her and that’s been over three years ago. Barbara is very professional, a problem solver while showing compassion towards her clients. I would also like to acknowledge Jewel. Jewel was very professional, very detailed, and very patient. I appreciate Jewel thoroughness regarding all my questions that I had. Once again, thank you RPM For managing my property for over three years. I sincerely appreciate Barbara and Jewel !!💕 Yolanda D.

After moving out we were charged for items we did not damage that were there when we first moved in. Also accused of replacing a garage door opener. With the initial move in we didnt have no garage door openers. We were given 2 brand new garage door openers 2-3 weeks after moving in, they were still in the original package. They sent out a maintenance man and he only programmed 1 remote. So we kept the 2nd remote in it original package not thinking much of it. When we moved out we mailed in the garage door openers 1 that was programmed and the 2nd in its original package. We then were charged a reprogramming fee? We never opened the 2nd one but the staff member over the phone accused my husband that we replaced it so that's why we are being charged. Had i known that I would have mailed it

Real Property Management Platinum has managed my property professionally, transparently, and in full compliance with our management agreement. The claims made in a prior review are categorically false. The tenant's lease clearly assigns responsibility for all utilities, including the PG&E Solar True Up, to the resident — this is explicitly stated in both the lease and the Solar Addendum. California contract law is clear that signed, written agreements govern the parties' obligations. RPM Platinum has acted in good faith throughout, including efforts to negotiate and communicate with the tenant. I have full confidence in their professionalism and would recommend them to any property owner.

Very professional. Very accommodating staff. This management company is very fair. Be a great tenant and you will have no issues with RPM. They truly want your experience to be a good one I would definitely rent from them again. Thank you Barbara and Isabel.

Very solid rental company. They have been nothing but helpful and understanding. They are thorough and everyone I have spoken to seems very nice and genuinely caring. They have nice properties and a lot to choose from. Hope to stay with them for a long time. Thanks RPM. ❤️