Plymouth Ponds Apartments

I have lived at Plymouth Ponds for over 15 years. When I first moved in, it was very nicely maintained. My visitors and myself have noticed how it has changed, but not for the better. It used to smell clean and fresh, but not anymore. It is very disappointing to see this, but yet rent keeps going up and management tries to save money. I am getting very frustrated with the situation and hope and pray that it gets better.

All good until something breaks down. Our washer started having issues since February it’s almost June now. Maintenance comes to try to fix it but the same thing happens again and again. Just like an old car that you replace parts now and then but it keeps dying and they can’t replace it not that they can’t afford to, but they’re just not considerate. That’s something we’re already paying for and I end up going to laundromat carrying clothes up and down the stairs and pay out of pocket or handwashing if it breaks in the middle of the cycle I’m just tired!

I've been here for nearly 3 years now and this place has impressed me from day 1! The manager, Ardith, is so sweet and she's on a first-name basis with everyone! I can't tell you how impressed I was that she knew my name and remembered it right away. The maintenance staff here is amazing as well! Cory and Joel are the two maintenance workers and they are both so friendly and helpful! They respect your apartment and never leave it looking like a mess after they're done, and they are always on top of all the maintenance requests, and I've never had to wait more than a day for any kind of urgent scenario. After our first year here the washer was having issues, so they replaced it with another one they had on site. However, a year later, that one ended up having issues as well! But they took c

My family and I have lived in Plymouth Ponds for just under 2 years; and in our time living here we’ve experienced some pretty shady activity from management and maintenance. My wife’s engagement ring was stolen while maintenance came to fix a toilet; In the time we’ve been here we haven’t had functioning bathroom vents; And they went up on rent without making any improvements to their apartments or grounds. My 4 year old son and my wife were constantly getting sick which was out of the ordinary - my son had even taken a few trips in an ambulance to the Children’s Hospital. After doing some research my wife found that a lot of their symptoms were congruent with exposure to mold. My wife did a mold test in several areas of our apartment that came back positive. Unbeknownst to us, we were mo

The apartments are obviously really nice. The kitchens are huge, the master closet is amazing, there is quite a bit of cupboard space. Thats it though. Those are the only nice things I can say. When you come for your walk through you get distracted by those qualities so you don't realize that those extra cupboards are very shallow, the shelves inside cant be moved so they are to short for most of your stuff. There is no linen closet and not enough bathroom storage space. I dont know how some of these reviews say the place is quiet because I can hear the people above me all the time. They wake me up often. I know the people under us hear our movements to because they hit the cealling when they get mad. They have a dog park but no playground. There is a huge area where they could easily put