Pepperwood Apartments

I truly cannot say enough good things about Pepper Wood Apartments, especially the new manager. She has made such a positive impact in such a short time. she has shown how much she genuinely cares about the residents and the overall community. One thing that really stands out is how quick she is with repairs. Any time there’s been an issue, it’s handled efficiently. You don’t feel ignored you feel heard and taken seriously. That kind of responsiveness makes a huge difference in everyday living. Beyond just getting things done, she brings a level of care and professionalism that’s rare to find. It’s clear she takes pride in making sure residents feel comfortable and valued. Because of her, living at Pepper Wood Apartments feels more organized, supported, and community-focused. Pepper Wo

I am so happy because we have an amazing new manager, she is wonderful. The office is open all the time during business hours and she is always willing to listen to my needs. Thank you Veatrice I am very happy to know that you are easy to talk to and understanding .

we went to rent an apartment at this place and as soon as they found out we own a pet ( just a medium sized terrier dog) tried to talk us out of it and told us the pet fee is $1000 non-refundable which sounds crazy I'm pretty sure he did it to make sure we change our mind and leave the place. the apartment was nice but unfortunately they do not have a nice person in the office and they do not care how much help you need they wont help. and also he only had one apartment available to move in but he kept saying that the second floor is not easy to keep pets ( I mean : come on man >:( ).

When i first arrived in Dallas area back in September 2017. I stopped at this location looking to rent an apartment that the Vietnam man advertised on craigslist $450 a month. I had send emails to him and told him when i was moving to the area. When i arrived he told me that he had no apartments open but when he answered the phone he told someone else that he had apartments! You right, he only rents to people from the same race. . I was so disappointed that he had broken his word. I still live in the area and found out throughout the years that 99% of the people in Dallas area do not keep their word!!

I've been living here for 4 years and have had very few issues. I haven't had one issue NOT resolved. It's a (mostly) safe and quiet. Management is great, maintenance has an acceptable wait time if any at all and the grounds are clean.