Peine Lakes

DONT NOT LET THIS HAPPEN TO YOU. I lived here for 3 years. I moved in because it was affordable and it was mine and my sons first lace to call Home. I was never late on rent.. ever .. I stayed to myself and out of the way. I work full time so I wasn’t home much. They decided randomly in the middle of winter last year I couldn’t renew my lease out of no where . No explanation. No response . Nothing. They put me and my son out in the middle of winter as well as towed my vehicle to the middle of the city because I was having plate renewal issues.

The assistant apartment manager was AHMAZING! Though heavily pregnant, she took the time to show us the property, explaining things simply but professionally. If she didn’t know something, she was honest and said so, but that she would direct me to someone who did know.

The maintenance issue has not been resolved. The apartments contacted me the day after, I submitted the work order and told me that they have no access to get into my apartment due to them not having a key too my apartment??? This is the third time that they had lost my keys and that I had bring them another copy of my keys??? They must of not got my key back from maintenance which, seems to have been the issue/problem before in the past being as this is going to be the third set of lock that they made me pay for and replace because they keep losing my key to my apartment. But they didn't seem to have a problem getting in my apartment and coming in while I was sleeping just two days ago (unannounced) to do the A/C duct repair.

It was great customer service was easy, it was like talking with a family member they tend to your needs and help fully support you if anything is not correct i feel this place as a home not just a community...

The property is having difficulty landing the right manager. I moved in my place in February and the property is on its 3rd management team and this is June. The trash can become very unsightly which is embarrassing when guest come to visit. The account that has been set is experiencing confusion every month due to charges appearing each month which makes me have to go to the office to have corrections made and this is very stressful for me. I hope that the management team in place is able to balance things out because I am 64 and it is hard to move.