Northgate Crossing of Wheeling

Been living at Northgate Crossing for a bit now and honestly it’s been really good. It’s quiet, pretty clean, and they keep the property looking nice. No big complaints at all. The office team is super professional but also really sweet. The girls in the office LOVE my dog lol and they always have treats ready for him when we walk in. He probably likes it here more than I do 😂 It just feels friendly, not cold like some places. Maintenance comes pretty quick when you put a request in, so that’s been easy too. Overall I’m happy here and would def recommend it if you’re looking for a chill place to live.

We have been at Northgate Crossings for 6 months and we have enjoyed it very much. I use the gym 5-6 days a week and it is always clean and not crowded. We appreciate the office staff, the landscaping crew, and Tony and Felix. This is a great place to live and we love it.

I do not recommend living at this apartment complex. There are several ongoing issues that make living here frustrating. The new management team (including the regional manager, Valerie) is unprofessional and communicates poorly. They often promise to return calls but never follow through. Important updates are claimed to be sent via email, but they frequently aren’t sent at all. Pet policies have been changed without any prior notice, which is extremely inconvenient for pet owners. The dog run is practically unusable—it’s filled with pebbles that hurt dogs’ feet. The carpets in the hallways are stained, and the trash room is often overflowing. Packages are frequently lost or mishandled, adding to the frustration. Overall, living here has been a disappointing experience.

My apartment is up-to-date with great appliances and everything was made fresh and ready for me to move in. The maintenance team has been wonderful; whenever there is an issue, they take care of it promptly. The building is clean and well maintained

Honestly some people love to talk about this place but don’t wanna do their part to keep it clean. I read some reviews before moving in and I was a little nervous but honestly, it’s been way better than I expected. The building’s really clean and Felix is always around making sure everything looks good. The trash room? Not even close to what people say. The real issue is some people just don’t follow the rules, and it’s not fair to blame the office. They’re always sending reminders and trying to keep things under control. We’re all grown ups here, gotta do our part! Me and my family really love it here. We hang out grill, play ping pong and the gym has all the basics. I usually hit the gym after work when I get off late, which is super convenient. So far, it’s been nothing but good vibes.