Mystic Place

Hello, I used to live at 3620 Mystic Valley . I lived in this complex for two years. For the first six months, the complex was safe and clean. However, for the following year and a half, the management became completely inactive. The complex was neither clean nor safe; car tires were stolen multiple times. The two women working in the leasing office are very rude and racist. We moved out of the complex just yesterday, and even returning the keys caused problems. They were racist towards my husband because he doesn't speak English. The people in the office are not focused on solving problems, but rather on creating problems and refusing to help. My advice is to never consider living here. Also, the rent prices are very inconsistent; I don't understand the reason. We were paying $3100 for a

The aptmnt itself is Beautiful! The Parkn Is Absolutely Ridiculous im handicapped n I've gota call My Family or Friend's cum from Woburn , Melrose , Stoneham Cambridge , Holbrook & Wakefield to get a ride to My car , I've got trouble walkn standn in the nice weather its ok but no place to stop sit n rest. Maintenance is Awesome they're here in an emergency or non emergency the office workers r Absolutely Amazen! They r very clean n well-kept. Thank You 😊 🙏

Recently visited the Mystic Place Apartment for touring and just wanted to thank Jocelyne for her time, hospitality, and super thorough introduction and showing me around. The rent is prbly the lowest in the area with utility included. For us, not having in unit laundry was unfortunately a dealbreaker but I really appreciated Jocelyne.

I’ve lived here for just over a year, and since the start, I can’t name a single positive aspect about this building. I’ll go ahead and list every issue here, and go into more detail. I’m in the East building. The smell in the building is unbearable. It constantly smells like trash, rotting food, or animal waste. The cleaners don’t do anything to counteract these odors, and I have to hold my breath constantly when I’m outside of my unit. Trash is left outside of disposal bins, and I recently found an open bag of chicken scraps on the floor of the trash room. I find bottles of urine in the elevators frequently, as well as other fluids. Food scraps, wrappers, and other general trash is frequently found in the hallways and common areas for days or weeks at a time. The fire alarms go off co

In February 2025 we discovered a mouse in our apartment. We reported it to management, and after a couple days they came and put down some traps, but more importantly discovered a hole in the wall behind our fridge. They said they would be back the following week to check the traps and fill the hole. However, they did not come back. We’ve called maintenance multiple times asking them to follow-up, we’ve filed service requests, we’ve been down to the management office, but nothing has been done. It’s now October, we still see the mouse a couple times a week, and the leasing office is still reassuring us maintenance will get to it.