Landmark Real Estate & Investment Inc

Terrible service. They think they can play with out time. They showed us an apartment and we really liked it. They said that we could move that same day if we had everything right, so we did. After that they mentioned that it would take a little longer and when we came again, they said that they have it already rent it. And they didn’t even let us know to start looking for another one. Shame of them.

My son and his roommate have called number of times to renew their lease and the office makes excuses. I told him to call corporate and report their lazyness. If they put a "eviction " notice on their door, I WILL file a complaint and move up if it leads to court. None of you put up with this bleep bleep.

The guy on the phone was extremely rude. Nobody told me there was a dropbox to pay my rent on the days that they would not be open and nobody send out a notification if they are going to be closed on holidays. They expect you to have seen the sign posted it on the building. Why am I going to the building every week? then they charge you a $77 fee for being late even though they don’t make it easy for you in the slightest. They also have almost no care for you while you’re in the apartment I have been complaining about my dishwasher and bathtub not draining for weeks and nothing continues to be done honestly the rent here is WAY to high to put up with all of this and STILLLL get talked to all rude on the phone

If I could I would give zero stars. I have been waiting to leave a comment for months once I was out of my lease. It is just so awful how they allow their properties to be taken care of. The customer service with Hector is so disheartening. He does not care. I came to him once with a complaint, it got fixed but I mentioned it was very unprofessional and under my lease it says that LandMark is responsible for it so why did I need to go through everything. He said, "I don't know what you want me to do about that". Are you kidding me.? I know they work hard and its hard nowadays to keep a business with real estate running. But the customer service and trainings within this company are the worst you could imagine. I came in to turn in the keys and these two young men were there. I gave them my

Extremely disappointed with the recent interaction with them. My past experiences with staff(Jeremy) were positive, but the new person is consistently rude and unhelpful. This lack of basic courtesy is unacceptable. The business needs to address this issue immediately through proper training or face continued customer dissatisfaction.