Knoll at Briar Chapel

My experience here has been absolutely wonderful! Carly, the office manager, was fantastic from the very first tour. She even took and sent me photos of different available apartments because I lived an hour away and it was easier for me to view them online. Whenever I had a question, she never made me feel rushed. Her patience and kindness meant so much. Ashley from the leasing office was very friendly and helpful on move-in day. She also contacted maintenance for me about an issue, and by the next day Dustin from maintenance showed up with a smile on his face and fixed the problem in no time. On his way out he said, “Welcome Home”. I love my apartment and do feel like I’m home. I highly recommend Knoll at Briar Chapel.😊

Please READ THE LEASE CAREFULLY and BE CAREFUL! After leaving this place, I’m reflecting on my experience 10 months later since my last review. Milly, Carly, and Dustin were truly amazing people, but since Milly left, Ashley has not been very kind. The condominium is now fully occupied, and parking has become a nightmare. Please READ THE LEASE CAREFULLY and BE CAREFUL! It has an auto-renewal clause that I wasn’t aware of. My lease was ending in a month when I decided to move, but I didn’t have the option because I didn’t provide the required 60 days' notice. They extended my lease for one more month at the auto-renewal rate, which meant my rent jumped from $1,870 to $2,000. On top of that, they wanted $2,500 (Month to month) plus utilities! It’s just awful! The vibe here feels so differe

I am happy I found this apartment community at the perfect time. They are beautiful, and very spacious. I love all of the amenities they offer, but the firepit is my favorite spot. The staff is super helpful, patient, sweet, very attentive. I am very happy with this place so far. P.

Carly and Ashley could not have been more helpful in helping my move to go smoothly. They even had a personal welcome message for me in the office on my move-in day. The apartments are really gorgeous and well-maintained and my building is really quiet. The amenities are top notch, and I look forward to settling into this community!

If I could give six stars I would! Beautiful property,Great location ,And a wonderful Manager named Carly who keeps everything running smoothly!