Kensington Gate Apartments

Kensington Gate Apartments where I live is located in a nice residential neighborhood, it's very quite. The leasing office staff and the maintenance team are all friendly and professional. I like that when you have a maintenance issue, that Resident Services will call and following up to make sure everything was taken care of. The grounds are well kept. I've only been here a year but I love it.

Been here almost three years and constantly dealing with mice and cockroaches. Extermination really not helping except bringing them out more. Roach crawled in my ear while sleeping. It's becoming a everyday fight. Getting ridiculous. Don't get me wrong,the apartment is comfortable and just right. Neighborhood quiet, grew up around this neighborhood. If the mice and cockroaches can be controlled that would be great.

Do not waste your money staying here. They do not care about their resident’s safety and are constantly putting us at risk. Staying here is a HUGE liability and I can not wait to break my lease!

Since I've been here this place has turned around for the better. I really think it turned out to get better because I established a line of communication between me and the office staff. So whenever I had a rodent problem or needed something fixed they were right on it! As long as you do your part they are going to do theirs for sure. What I mean by that is, make sure you get your key to the laundry room so you can wash your clothes. I didnt have one at first and neither did my neighbors so I made it my business to get a key. Once I got my key I had access to wash my clothes whenever I needed to and on top of that they upgraded our machines which makes it so much more easier to wash and pay for. Before we had laundry cards we had to walk only across the street to reload but for times sake

The walls are paper thin. I can hear every private thing from my neighbors bedroom and I worry about my kids. I hardly keep them there. I asked to move within 2 wks of move in and was told not before 6 months. Mice is a problem but the noise above and around from people just moving about their daily business will wake you from your deepest sleep. I’m waiting 3 days now for 2 issues to be addressed that was deemed emergency. Met my fair share of rude representatives but some other real nice ones. This is my first apartment but boy, what a bad decision!