Impact Management LLC

I normally would not rant and let review however everyone needs to know how much of a scammer impact management is. Owner will scam you and charge you for bogus stuff!! First bill for opening pool this year and hooking up pvc pipe for pool heater Second photo is where he had to cut pvc pipe and connect it to other end Third photo what it looked like when done 4th through 6th our opened pool looks great don’t it? Text message to owner himself as you can see on bill was charged for chlorine and shock? Why is he texting us asking where it’s at to use if he charged us for supposedly theirs???? Charged us 2.5 service truck and 5.25 hours of labor when we know for a fact was not here that long and we never told them to leave and come back but being charged for service calls to scam us out of mo

Bought a house renovated by this company in 2019. Since then, have had the joy of discovering all the places where corners were cut. Brand new roof over the addition they put on leaked, my homeowners insurance refused to renew my coverage until it was replaced. Improper shower installation caused leakage that wrecked a 3x5 foot chunk of the basement ceiling. Next step is replacing the laminate floors that now have gaps because of...yup, poor quality installation. Jim (owner) lived next door to me for a time and said he would fix a problem with the laundry room floor, never did. Also said he'd fix a large crack in my concrete walkway caused by his equipment, that never happened either. Editing to add that I am now paying a reputable, knowledgeable landscaper to... 1. Replace the mis